Quick and pleasant check in, very professional and friendly. the room is great, large bathroom with walk in shower, bath and two hand basins. all very clean and fresh.

The hotel is lovely, and staff very friendly. The bathroom in my room was lovely and new but the main bedroom was dates, pealing paint and damp water marks.

We booked and paid in advance apart from the dog which was an additional only payable on arrival. On arrival we were asked to pay in full although we already had and they tried the same on checkout. The room key was continuously faulty and could not get it out room. The room was not clean or wholesome. Plaster falling from the walls, cracks, doors that don’t shut properly. Unclean surfaces and carpet. The spa was poor condition as well, a lot of black mould

Good little pool area

Room was clean, but decor tired. Bed not overly comfortable.

Dirty room, extremely tired hotel, non enthusiastic staff. Overpriced at £120 per night for something that’s nowhere near worth that Should have read the copious amounts of 1 star reviews on trip advisor. Would definitely avoid

Gym didn’t open until 7am which is way too late for business travellers who need to be in the office. Neither did breakfast so it was completely packed, I had to share my table with another couple as they would have had no seat.

Check in went ok, informative but nothing personal. Room was a dissapointment - old tissues left by the bed, hair bobbles on desk & cobwebs and spiders in cornere of bathroom. Right hand side lamps by bed didnt work & switch seemed melted somehow - not great when you have a 3yr old. Food in bar nice but was full & only one member of staff on duty. Pool nice. Breakfast could have been better with items being topped up before they ran out (15min wait for any fried eggs). Check out incredibly impersonal - no ask of how stay was or any sort of small talk (i was only one checking out so wasnt as if she was rushed off her feet) just took room number, said bill was settled & a swift goodbye before she headed back in back office.

The place needs a complete renovation

Shower flooded the entire bathroom but other than that very nice, great pool/ spa facilities

Very good

Overnight trip to use spa facilities. Highly recommended.

Convenient for business, Unfortuneately the bathroom flooded when taking a shower.

Booked last minute for elderly parents. They only had twin rooms left but it was great for my parents. It was ground floor. They tell me the breakfast was very well stocked and very reasonably priced at £10pp when checking in. Great that breakfast time was until 10:30 on Sunday so they could get organised and have a lie in. They enjoyed the bar in the evening, chatting to people and watching the football. Very Happy

Although breakfast was good, the remaining aspects left a lot to be desired. In our room the shower was unusable, being overhead only, and, mould all round the lower rim! Staff not ‘friendly’ at all. When eating in the bar, the food served was cold.

Staff friendly & helpful. Food very good. Staff seem to struggle at breakfast time because number of guest. Had a table booked for my wife’s birthday, food very good but my wife’s choice for dessert was not available. Very disappointed.

Room was warm, light and comfortable and really quiet. Dinner and breakfast were both lovely. Enjoyed the swimming pool and steam room too

About 2 miles off the A1 Rooms very basic and tired, and I was in a Superior room! Ok for 1 night business travel given the reasonable price

Receptionist was extremely engaged and helpful. She really welcomed us to the hotel and gave us lots of useful advice. Hotel had a nice buzz about it, calm yet efficient. All staff were great 👍.

Bedroom big, clean and comfortable. Large bed. Small but powerful shower. Breakfast was ok. Good bacon and eggs but the rest was not as good. Options for people though. I wouldn't really call it a spa but the sauna and steam room were fine along with the pool if not busy. The gym was a little dated but had plenty to have a good workout. All was included at no extra cost unlike some places which was good. Didnt have an evening meal or attend the bar area but it seemed busy enough.