Liked the location, the breakfast and staff. Did not like long waits for only one of three elevators that was working. The repair sign was up 6 months ago when I visited.

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The elevator service was horrible, it’s run down and a mess

Housekeeping downright failed in their job to clean our room with ample time notice. Someone asked when we wanted service but then we were told they can’t promise a time. So why did someone ask?!

Marcus at the desk was fantastic!

I liked the area where the pool is, very nice and. It was located in a good area near several restaurants, very clean and the girls were very friendly at check-in

Nice property

Bed sheets did not smell clean. Nost at night. Hard to get sleep. Elevators were under maintenence and it took exaggeratedly long to get anywhere in the hotel. The location is perfect for walking to attractions.

Really hot in parking lot

Horrible place to stay, parking sucks and their floor carpet opens up its like a rug that they just put it together. Not staying here again.

The location is amazing! The parking is expensive we paid for a parking garage in close walking distance through a third party app. The elevators took a bit since one was down, but it was fine. Free breakfast was average, there were hot options which was nice. This is a place you stay for location for sure!!

I was very dissatisfied that when I booked the property it advertised free shuttle to airport but it did not so I was forced to take a taxi at a cost of $20 plus tip.

The hotel is very close to the bay. Easy walk thru a cute park to the waterfront. Hotel was clean, staff cleaned room every other day but extra towels and coffee available on request. Bed was comfortable.

Hotel was in a great location but 40$ crappy parking per night in a random basement was not it. Also the elevators are in service and not working very well or fast. Hotel is very loud and noisy during the day/night because of the nearby train station and you cannot avoid the sound. Breakfast and baked cookies were good though.

Clean and quiet.

A little disappointing. Only one elevator out of three in service due to renovation. There is an area in the lobby for complementary toiletries that was virtually empty. Connecting to the WiFi never worked since the Captive Portal never showed up. Great central location though, and a good price given the location.

Parking garage doesn’t fit normal size cars and only 1 elevator out of 3 working

Out of 3 elevators, only was working. They had a sign that they are renovating them. We stayed 6 nights and the hotel was full every day. You had to wait a long time for an elevator. Our room had a musty odor and the scrambled eggs tasted fake and the sausage was like a hockey puck. Muffins, and other food were good. Tables were being cleaned by guests and the coffee machines were not being replenished. The staff that cleaned the rooms were good. The entire hotel needs a renovation.

Stay was fine except for the A/C unit. While you would think the wall unit controlled the temperature, when we entered the room it was 65 degrees and A/C was chilling the room into a meat locker. I increased the temperature to 70 using the wall thermostat and by 2 AM the room was 83 degrees. Not sure why, but using the controls in the unit below the window was what really worked.

Loved being close to trolley station. It made going to and from Petco Park a breeze. We were aware the elevators were going to be under maintenance but didn't know only 1 elevator would be available so be prepared on your day of check out. Parking garage and the spaces were more compact than other garages in area but loved being able to park in a secure garage.