Comfort Inn & Suites

Explore Comfort Inn & Suites
7.6
Pleasant
From 716 reviews
Cleanliness

7.6

Room Comfort

8.0

Location

8.4

Service and Facilites

8.2

Traveler Reviews Comfort Inn & Suites

Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room smelled like mold and mildew. Went to lay down on the bed and the sheets were wet. Towels had debris on them and there was a hair net on the floor.
Greg
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We paid for 2 adults and 2 children, the front screwed up our stay and charged us for a suite. Online it only said 2 adults. So what we got was not was expected. The floors in the hallway were dirty and stained, the toilet handle in our room was broken, there was some roaches, the pool needed to be cleaned( could not go swimming), the queen beds we had in our room, ours was pushed up next to the ac which caused the person sleeping there to freeze and no way of getting out of bed unless crawling over the other person. The vent in bathroom did not work. Breakfast was ok, but the lady doing it was very nice. We did let them know
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Elena
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This was probably one of the worst hotel experiences for us. The room was simply filthy; we found a dog poop stain on the carpet, broken window screen, broken windows, broken sink door, stains all over the walls, stained couch, dirty floors and the worst was the smell. It stunk really bad the entire stay. Even the bathroom was dirty when we got there. The hallway carpet was full of large stains. Breakfast was terrible as well and when we asked for a blanket for the sofa bed we were told that they have none.
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Jennifer
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

When we got to the room, it was extremely hot. The restroom door did not shut properly. The fridge had old milk stuck to the bottom.
Desiree
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

For the price of the room and the way the room looked was ridiculous. Upon arrival there was no one at the front desk i had to wait 5 min for someone to show at the counter. The room had calking all on the side of the wall, Black mold in the corners of the tub and broken electrical outlets I wasnt very pleased with the stay.
Victor
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Todo
Juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

it was a great hotel
Laurie
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property was nice and it was quiet at night. Had a real good breakfast.
Sheena
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This property totally stinks like mildew. The worst stay we have ever had at a motel! I woke up at midnight and could not breath anything but the smell! We were originally given a first floor room that was so unbearable they relocated us to the second floor that was at first more tolerable. Wrong! Why we did not leave? The money was non refundable. We were stuck! Don’t be stuck! The breakfast was inedible as well! Everyone we spoke to at the hotel was complaining about the smell!
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Amanda
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The bathroom was dirty from the previous occupants.
Raymona
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Comfortable
Nathan
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The building is run down and it smells like death itself there is stains in the carpet from who knows what my first room had a brown stain in the carpet and someone smoked in there so it smelled really bad so I asked for a new room and it was kinda better shower curtain rod was broken so couldn't even really take a decent shower had stains everywhere in the room couldn't even get a decent bed or pillow for that matter the only thing good was fast wifi and water pressure don't trust the food
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Jeremy
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property is not being maintained. The amount of repairs from drywall to broken air-conditions in rooms, to pool surrounded by caution tape was wild. Housekeeping is not doing their part. and rude to passing guest. Hotel charges matching rates to the nicer hotels that are within waling distance from this one. Hampton inn/ Holiday in express. Motel is next door to a closed down restaurant that truck drivers use for overnight parking. I felt like I was at a truck stop.
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Verified traveler
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very ran down, the pool was green.
Merita
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Just stay at this hotel was very uncomfortable. The furniture was old and outdated Dusty. The breakfast was terrible barely had food. No fruits the coffee machine didn't work. The juice machine didn't work. The pool was dirty and nasty. It was nothing like the picture on the brochure I have stayed at other Comfort Inns but this is by far the worst one I would not recommend this to anyone. They had an excuse for everything except not to take my money
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Vanessa
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This property failed to have a clean and safe place to stay. They advertise that they take great measures to ensure the safety and cleanliness of their property for their guests to enjoy. The hotel had a mildew smell immediately when you walked in. Once we were assigned our room there was blood on the floor. We were moved rooms, once we sat our stuff down I did a light wipe down with Clorox wipes as I always do. The wipes were dirty, but I chose to overlook that because I was cleaning. What I did not choose to overlook was the rat droppings and cockroaches this property had. I did not feel safe leaving my items out in the open to then have the possibility of bringing home little friends to a new home aka my house. We were in town for a graduation, so after traveling 6 hours, we had to move 2 rooms and then scramble to get to our event. We couldn’t shower. We couldn’t change. We spent 3 hours trying to find a solution between comfort inn and Expedia. Comfort inn told us we couldn’t receive a refund because we had already checked in.
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orlando
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room 9k bathroom too may issues...rm 120
Alejandro
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was smel
Kari
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

quiet
Leah C
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The staff were not friendly. The soda machines were out of some items. The one on the first floor was out of everything. There was no way to get your money back if it was out of what you wanted. Curtains were threadbare. Just didn’t feel like anyone cared.
Number of reviews per page
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40