Beautiful and well-maintained with excellent staff in all roles. Location is perfect, just a few mins walk to the beach.

The place is perfectly located, the service provide was perfect and the breakfast healthy. The SPA and the pool were clean and treatment perfect. Thanks to clair.

It's a lovely spot in Arcachon. It's close to the beach and the beach path. The hot pool/spa was a treat after days of travel.

Great location and accommodation for our stay.

Had a really relaxing stay at the Thalazur. The setting of the hotel is stunning. We felt really spoilt. The staff are very helpful and attentive. I would recommend for future guests that they have a better first aid kit and a wheelchair. I strained my ankle and would’ve benefitted from a wheelchair to help me get to and from the car during the rest of my stay. This might be useful for future guests. Thanks again!

3 star hotel at best, stayed with my 5 year old son for a weekend break. This hotel is not child friendly! We were afraid to use the pool as it was so quiet you could barely hear a whisper. Room was overlooking a building site, huge cranes, not exactly the sea view we were hoping for. Thankfully it was the weekend so no noise. Bed was comfortable but room was quite tired and very small. Sound proofing was awful , we were awoken most mornings very early from noise above and in the corridor. Room service was great and the staff in the restaurant friendly. Reception staff not so helpful and found them to be quite rude. No offer of help when checking in for our caes. Solo travel with a child an offer to at least help. Not a 4 star hotel. Probably the worst hotel we have stayed in for a number of years.

Despite the building work outside the hotel still managed a very relaxing stay. Pool area lovely and spotlessly clean

Not a friendly or well-located hotel so we left early, it had the vibe of an airport hotel unfortunately and not a destination where you actually want to spend time and relax. Busy with conferences and spa day guests. Public transport links are poor and taxis difficult to find and expensive. Rooms clean. Staff generally not welcoming with the exception of Pauline who was great. It’s not even called Thalazur it’s called Hotel des Bains d’Arguins, which appears to be linked up but not separate to the spa. The different name sums it up really - we expected one thing and got another. I’m sure it’s not bad for everyone - if we had had a car it may have been different, or at least felt less isolated, - but unfortunately it was an expensive mistake

As the hotel is at least 30 to 50 mins away from other restaurants depending on which way you walk, then best to book at least b&b or 1/2 board. It needs to sharpen up its treatment of allergens in the food served. Whilst it has a notice tooked away at the entrance of the restaurant this does not include the plat de jour menus, the menus do not make reference to allergens either. So i was faced with a steak which came with mushroom puree covered in nuts. Also nuts are only classified as peanuts in the allergen menu and therefore the hotel excludes hazelnuts, almonds etc. For a hotel of this quality this should be improved

Modern hotel with friendly staff, relaxing pool and spa area . Visited in May so didnt use the outdoor areas. Very clean spacious room. A 40min walk into the centre. Ample car parking. Quiet location.

A nice hotel with good rooms and EV chargers. The big let down was the pool which refused entry to children. The minimum age was 12 which both children were over and both children wore the required swimming hats. However they decided that their swimming shorts did not meet their regulations and speedos had to be worn, so they were turned away.

way overpriced broken AC all amenities closed poor service

Having access to the spa/close to the beach. . Need a cab or a car to get to restaurants or other activities

Air Conditioning Cooling & Heating cannot be adjusted to your own requirements it is controlled by the reception manager if they decide that they will set it for heat you cannot get cooling The outside temp during the day was around 25 Deg Celsius making the room too warm even at night Cooling was not available as the hotel had switched over to heating as it was the end of the hot season. Ended up sleeping with the window/door to the balcony open to get fresh air these were not fitted with insect screens making for an uncomfortable night Internet was painfully slow

Nice Hotel, close to ‘Ville d’Hiver’, close to the City Center, enough Parking space.

Great Hotel location great if you do not mind walking a couple of Kilometers, also on bus route so those not so energetic can access town easily. Room and staff very good an as per description however as with most of my Hotels.com bookings I always seem to be positioned in an out of the way room!! Amenities very good but be prepared to pay top dollar for food, drinks and spa treatments.

It was fine except for the lack of ambiance = music or performers in the eve.Other spas had that.

Hotel pool and spa facilities were perfect for a relaxing stay. Beach opposite the hotel entrance, with a bus stop and cycle path into town centre outside the hotel.

with wonderful thalasso treatment, good staff and good food

Excellent