Overall Ratings & Reviews Quality Inn & Suites Middletown - Franklin

Was a pleasant experience, good breakfast nice room, would stay again if in area

Nothing unique, just normal facility.

This was a very clean location & the staff was helpful & attentive. The building is showing some serious water damage in areas but beyond that, it was in good shape and maintained well.

Older hotel but it seems like they are trying to get the hotel updated. The beds are comfortable but being a short person I had to roll into bed. Wish Ohio didn’t pass the bill to allow people to smoke marijuana as some of their guests smell and it lingers in the hallways.

Nice

Good for one night but the smell of smoke upon entering the hotel is high and also in the room. We were on the first floor. The bed and the pillows were comfortable and the room was clean, breakfast was ok, typical hotel breakfast.

The whole hotel smelled like cigarettes anywhere you went. Service was not done on days unless you asked and then it still didn’t get done most the time. Staff super friendly what we seen of them.

Smells like smoke

There was a nice hot breakfast available which was great. I wish it would have been open later than 9am. The bed was very comfortable and the rooms were spacious. A little musty smelling but overall perfect for a quick overnight stay! We were in a King suite.

Our room was clean, but hallways and outside were dirty. Hotel smelled terrible. Parking lot was trashed. Front desk check-in was good.

Clean, friendly. Great breakfast.

Overall decent stay. Nice hotel, just dated. The bathrooms could use a good cleaning or update, but stay was pleasant overall. Breakfast was one of better "included breakfasts" we've had.

The curtain would not close had to use wife's hair clips. Really not good. Don't clean rooms there 3 days.

It was a great place room was clean. I don’t like the fact that they have smoking and non-smoking rooms. That’s just my preference. I don’t think you should be smoking in any buildings. The room was really big. It had some pros. I would probably stay there again.

The room was not cleaned well. We had a handicap room and the removable bench for the tub was filthy to the point of being unusable. Ceiling drywall was broken and falling in in the bathroom. Exterior of the building was in disrepair. The amount of weed being smoked in one of the rooms must have been impressive as it traveled the entire hallway and into the lobby. The one staff person must not have minded as Moncton was take . Breakfast options were very limited, which we expected but not appetizing at all.

Good

It was quiet & clean

My room smelled like dirty socks.

Outside of building looked very run down. The building lobby add a bad odor. Bathtub drain wouldn't stay up and the tub was in poor shape. Room was over all clean and the breakfast was average.

The bed was comfortable and breakfast was decent for what we expected for the rate. Unfortunately the lobby and hallways smelled like smoke and weed in the evening. The smell was gone in the morning, but it was not a good first impression. Construction going on right next door made a mess in the hotel parking lot too.