Overall Ratings & Reviews Country Inn & Suites by Radisson, Charleston South, WV

The hotel was dirty (in our room and throughout the lobby, pool, and dining area). We stayed 4 days and was told our room would be cleaned on the 3rd day (verified with front desk that morning) and nothing was cleaned. I would not suggest this hotel.

This was our first stay, I have to say we enjoyed it. Thank you

My room was given away the first night leaving me in a bind at midnight. I had flown in and gotten a ride to the hotel only to find they had no rooms despite my confirmed reservation. To make it worse all the local hotels were booked due to a international bike race so i had to stay in a hotel further away without any of the cleanliness or amenities i had booked. My keys expired twice a day for all 7 days i stayed. The manager was nice but the younger staff did not care at all. They never cleaned the room, emptied the trash or brought towels.

The most difficult part was FINDING the hotel. I drove around quite a bit until I stopped for directions at a State Farm office on McCorkle. it seems that road weaves all around the town. When I left, I had trouble getting back to 64-East. So it cost me time both finding the hotel and getting back to 64 East. Better directions are need on the internet site! The room was in excellent condition and very clean, but the air conditioner wasn't very effective.

I got locked out of my room - lock broken and no one could get me in.

Overall good

Friendly staff. Good breakfast. TV did not have a guide and staff tried, but they were unable to help use it.

Parking lot had a lot of holes in it.

Arrived to have two Police cars deal with a patron. Next, no remote for the tv. Took 20 before the clerk appeared. Told her the issue. Its been over 30 minutes and still no remote!! Never again will I stay here again

The room was good. Clean. We were only there one night. The hallway floors were pretty dirty.

would not recommend this place. checked in around 1AM, only to be woken up at 8AM to see if we were in our room. Then was told the man who checked us in said we were "no shows" the night before. I could go on and on about the other weird things that were said or done, but to keep it simple, don't stay here...

No issues with any size dog.

It was ok once we got a room that was ready for us

Check in is always

Always a decent stay. There are always people hanging out in the seating area outside, which is fine. Except when they’re smoking nonstop. The tv in the first part of the room didn’t work.

The only thing this hotel had going for them was the lady working the front desk. She was so friendly and went way above and you could tell she truly enjoyed her job. The hotel is old. Nothing is updated. It is clean. Just old. Nothing worked. We had 2 TV's in our room. They didn't work. The fridge didnt work. Our bathtub had some black moldy looking stain across the entire bottom. Our closet door mirror was just leaned against the wall behind the TV. It needs some major updating.

Good

The room was clean and very comfortable. The staff was very friendly. Would definitely recommend.

Perfect location to visit old Savanna

The property is obviously older. The interior is in relatively good shape, however, when I took the stairs up to my room, I noticed how much the stairs needed to be vacuumed! Also, our room (206) was ok, the beds were comfortable. The toilet seat had scrapes and deterioration and should be replaced. The shower drain was very slow and the bathroom fan was very loud.