Great location, good service, good buffet

Breakfast.

Paolo at the front desk was kind and professional. He provided helpful information in regards to airport transportation and provided a kettle for me. For his service I will definitely return in the future. Grazie Mille, Paolo!

Good location with elevator and breakfast.

We changed rooms - first had broken lamp and a temporary plastic shower curtain. 2nd room was fine.

Convenient location. Staff were competent but lacked hospitality skills. Room was tired & had seen better days but was clean. Listing two bars was misleading. Can’t understand how this hotel is a 4 star.

Our room was right off the main lobby and it was extremely loud. Beds were not the comfiest. Breakfast very basic. Excellent area and amazing walking distance to everything. We loved the little cafes down the street for breakfast.

Excellent

This hotel is within walking distance to all the turist attractions. I would definitely stay in this hotel again.

Found this hotel while panic searching a hotel in Florence. I saw they had a room available with a view of the duomo. They were right. I was lucky enough to stay in a newer area of the hotel with a renovated room. The room was clean, pretty, and the bathroom was gorgeous. Be prepared to hand your key in to the front desk every time you leave the hotel (we thought that was strange). You need that key to run the electricity in the room so if you’re traveling when it’s super hot, know that the AC won’t be running and cooling the room down while you’re out and about. There’s an elevated patio area outside with a small bar inside that stays open till about midnight. Great option if you’re back from a long day of walking and need a drink with a slight view. The room had a small fridge (can’t fit much but helps for a few small bottles), a kettle to warm water for tea or coffee, and one AC unit z

The rooms were very clean Beautiful tile all over the air conditioner was very cold. I loved it. I will be back.!

Average

We had a wonderful stay at Hotel California with the exception of an incident that occurred on the breakfast area. There are three steps to sit down to have breakfast and I slipped and had a bad fall. The staff immediately got me ice but they should really add rugs on steps because several people slipped on the same area. Either than that, the rooms were really clean and staff friendly.

Everything was perfect!

Amazing view of the Duome from room 353 Excellent location for historic attractions and great service

The staff were friendly and the location of the hotel is great in terms of all the sights to see, great restaurants and cafes around. However there seemed to be an electrical issue in my room where the power turned on and off every couple of minutes. Other than that the breakfast was great and the location is awesome if you’re in Florence for a short amount of time.

Conveniently located, I enjoyed my stay.

Beautiful room with amazing view of the duomo. Friendly staff and great location near all the attractions and resturants.

Nice clean room with white linens and towels. Helpfull staff

The hotel staffs are very nice. Paulo is wonderful and very kind.