Overall Ratings & Reviews Hotel Encino Malecón Centro Puerto Vallarta

Fantastic location. This is a no frills, old hotel but clean throughout. The rooftop lounge area is nice, with a small pool and restaurant. I went solo and felt safe there. The beds are very old and not very comfy... but not the worst bed I've slept in there. I brought my own blanket after reading some reviews and I'm glad I did. The only real negative for me was the door lock as there was only a knob lock. This really needs to be addressed by the hotel, just as simple as putting a chain back on! I put a chair at the door under the knob to remedy for myself. I'd stay again.

Stayed one night. Very basic accommodations and a good value for the price. Free coffee in the morning. Nice pool. Comfy bed.Easy walk to the malecon, cuáles, beach, dining, shopping. Would stay again!

The hotel was being remodeled. All the doors to the rooms were being replaced. Sadly, we had a scary incident!! A drunken guest was able to open our room door. The doorknob was loose, but thankfully we had the security lock. We yelled at them and scared them away. They were literally above us. We called security immediately, no one but the guest above us had came in. We felt comfortable enough to stay in the room. They were able to change the lock on the third night. Since we had excursions, all day.

I am far from picky, and I generally love the smaller Mexico boutique hotels even with all their cracked tiles and imperfections, like real Mexico. However, my room was disgusting. Toilet base leaked and had a lovely sewage odor. The closet had such a foul odor, no way I’d put anything in it, and above it on the trim had illegal drugs left on it. The floor was dirtier than if I just walked outside barefoot. Sink spout was too short water ran over the counter on to the floor. Paper thin doors no deadbolt. No blanket and only two super flat pillows on the bed, had to leave the AC on to alleviate the moisture and funk in the room, so we froze all night. So yeah, I’m requesting a refund through Expedia and I expect Expedia to honor their guarantee, regardless if the hotel refunds or not. Fair warning to anyone looking to book here. If you’re the hotel and reading this, you should be ashamed of your performance. Do better!! Don’t respond to this with standard, we strive to do better BLA, BLA, BLA. I know you won’t! Just give me my refund and I won’t repost this on all the travel forums!

Location was great, between El Centro and Zona Romantica; but the hotel was SO noisy. Traffic, voices from the street and a bar/restaurant on the floor above mine (I was in 304). Staff were not courteous, I had to convince them to give me a pool towel; they wanted me to come back down when I was ready to swim. You are handed the tv & a/c remotes only after you pay their deposit, not until then! No blanket & not even a little thing of hair conditioner. No hand towel and nowhere to put it even if there was! I get the “get what you pay for” scenario, but this was really really basic.

Rustic. Good location. Simple. Clean. Wi-Fi is horrible. Only in lobby can you get signal. They say they are working on… said that my last 3 visits as well. If they can figure that out and get more rooms without twin beds… they’re golden!

I stayed here before and it wasn't bad, which is why I returned. This time there were a few things that were annoying immediately. One of the bathroom lights were out, the tv was zoomed in and couldn't be fixed (every channel), and there was a weird window hole with doors from the room into the hallway. I complained about the tv and light and someone came but couldnt fix it. When I showered water leaked all the way into the hallway because the shower door wasnt sealed properly. So after that I had to make sure there was a big towel on the ground. Only 1 roll of toilet paper, I think any hotel should always provide 2 in the room. Also when I stayed here a month ago there was no bracelets and now they had annoying bracelets. Just a lot of things bothered me this stay.

Rooftop was great

Not a new or stylish Hotel, I don't understand some of the bad reviews on here complaining over how old the Hotel is. Not when you're paying so little in a perfect location and not to mention that the pictures and description is clear on this website. It's comfortable, nice staff, good rooftop swimming pool and nice little restaurant/bar next to the pool. I recommend it if you're on a budget

Great staff

Hotel Encino is in a good location if the traveler wants to be in the “Centro” and near the shops and restaurants on the “Malecon”. It can be noisy day and night (street noise, loud music, etc.) because of its proximity to av. Vallarta. The room was spacious, the bed comfortable, the linens clean. The bathroom needed serious renovations. The pool area is a great asset, but was occasionally crowded. I was only able to get WiFi in the lobby and another guest said the same. The reception and housekeeping personnel were friendly and helpful.

Everything was great! Facility and staff excellent.

Staff were excellent and friendly. Restaurant had good food and great view of sunset. Hotel is nothing fancy but easy walk to various areas.

Nosotros habíamos reservado un cuarto de 3camas y al llegar nos dijeron que el cuarto de 3 camas estaba en reparación y solo tenían de dos camas, les dije que yo había hecho mi reservación 2 meses antes, como era eso posible que no tuvieran el cuarto listo, estaba muy molesta, al final me dieron ese cuarto de 3 camas en reparación que olía a pintura fresca y llena de polvo, muy molesta, muy mal por la recepción..

Good location

We stayed here for convenience to explore the Malecon/Romantica Zone. For that it was an excellent location! As far as comfort, not really my 3rd choice…wifi does not work well at all, unless you’d like to sit in the lobby as many folks were doing! Did not work in our room, nor on the pool deck. Very sporadic in spots within hotel, and being in Mexico relying on wifi to communicate, made this very frustrating. Thankfully it was only for 2 short nights and we were able to let our family know of our plans! This building has sooo much potential, it really is a beautiful building. The staff were friendly, extra blanet upon request. We did not eat at the rooftop restaurant, nor did we dip in the pool as the loungers were not that clean, and sketchy wifi to boot to hang out in the sun. We chose to go back out instead. Could be just fine for some folks, but sadly, I will find somewhere else next time!

the only problem I had with the property is that wifi was only available in the lobby

Nice mexican architecture hotel. No bells & whistles just a nice functional hotel. Everytime im in vallarta this place is my first choice.

Simple hotel to stay few nights. Malecon is close by, safe area and friendly staff.

I was disappointed to discover my room had no window or fridge. I chose to spend very little time in my room as it was like a cave. Would not return to this property.