Hôtel de l'Univers

Explore Hôtel de l'Univers
8.6
Very Good
From 483 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

8.8

Service and Facilites

8.6

Traveler Reviews Hôtel de l'Univers

Number of reviews per page
20
40
Top reviews
Seth
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely place to stay! Room and bathroom were clean and spacious. Parking is reasonably priced and secure. Staff are very friendly, helpful and welcoming. Will most likely return next year :)
Alexander
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good base to explore Arras. Central location and easy to get to by car.
Menno
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Beautiful ambiance, nice staff. and central locatiob
Peter
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The welcome wasn’t. Apparently we needed to pre-book parking and we hadn’t. I asked if we could access the car park to drop off our baggage. The woman was reluctant telling us we can’t book in until 16h. She finally allowed us. Not the best start especially as there were 2 empty spaces first night and 6 second night
Trevor
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A very attractive hotel. A couple of minor issues but quickly resolved by the very helpful ladies on reception.
julian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything went well, staff welcoming…. Bar too expensive to use - hence mostly empty. Breakfast good. Bedrooms fine but a bit cold, no individual heating…
Sandra
icon-with Partner
with Partner
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Good helpful staff but service was slow in dining room and steak was very tough
Gary
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Nice central hotel, car park was good and ev charging available, a bit of a hike up the stairs as lift only went to 1st floor where our room was on the 2nd floor .
Andrew
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Old hotel that requires an update, plugs didn’t work in the room, and the hallways are like a maze, no parking available and had to mark a mile away. Beds were small and uncomfortable, the bathroom was the only positive as it had actually been updated
Samuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Fantastic place from which to visit Arras' sights and restaurants. Only complaint was shower/bath spilled water onto slippy floor and bar in evening was a bit limp. Gr8 breakfast.
Dale
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property is older and well worn but my room was ok clean. Not sparkling. Food was good in the restaurant. Staff were good. Very important if you are driving: make a parking spot reservation. You need it.
ALISON
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Lovely hotel within walking distance to main square. Prebookable onsite parking for €10 per night.
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very unique building.... A little hard to find, great location to downtown.
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location for the centre of Arras’s, however hotel is looking tired and in need of some TLC. Staff generally very helpful. More 3 star than 4 star experience.
paulino
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Easy walk to the center of Arras. But it is quiet and will be able to give you a good night rest. Very clean and spacious too.
Susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great position in the middle of Arras, 2mins walk to the Grand Place. Comfortable bed & bedroom, spotless bathroom. All staff were efficient & welcoming. Secure parking on-site, for a reasonable fee, but this must be booked in advance as there are not many spaces. Recommend for a visit to Arras - a pretty place with lots of restaurants & bars and an interesting history. Thank you!
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Claudia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Room was very dated, leopard print curtains and lamps is a bit bold compared to what has been shown in photos! The room was very tired and bathroom in major need of revamp. The bed was very comfortable though. Suituated very well though, did get a space in the carpark but prebooked this. Very quiet at night though did need the fan which was provided as the room was very hot.
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David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

We had stayed before so I knew the hotel. Our rooms were on 2nd floor across the courtyard which meant the elevator only reached 1st floor. This wasn't a problem for us but some may have difficulty. Nice breakfast. Best to book parking. Only slight downside was that the car park, while very convenient, is a little tight when busy and maneuvering can be tricky. We would stay again.
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Isabel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Served its purpose. Clean and comfortable at a reasonable price.
John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Good location
Number of reviews per page
20
40