Breakfast was exceptional. Concierge and all staff were extremely helpful and courteous. Great location. Highly recommend this hotel.

We have stayed here many times and love it. We keep coming back as the staff are great and the hotel is great. This is better than most Sofitels.

Staff was both pleasant and helpful. Iconic building in an iconic location. Best Sofitel we have stayed in and they have all been excellent.

Lovely friendly helpful staff, upgrade to a superior room but it smelled of cooking due to its position. Chips yesterday afternoon and bacon from early this morning

100% would return in the future.

Super location , staff extremely helpful and kind.

Beautiful hotel, fabulous room and the most amazing location 6 stars

Staff was helpful and the hotel is beautiful

Most amazing staff I’ve encountered in a very long time. From greeters to luggage help to front desk to management to room attendants- so accommodating, caring, and inviting. Would highly recommend this hotel.

Great location!

Clean room and very friendly and accomodating staff!

Excellent stay at St James, lovely room and great facilities, the staff could not do enough for you Highly recommend

Excellent location near Piccadilly tube station. Lovely staff and really nice breakfast. Would like to return in the future.

The staff couldn't do enough for us. The bar and restaurants are excellent. A perfect location for museums, the west end and shopping. Great price too when compared to other 5 star hotels in London.

I was a great experience

great location, extremely clean and comfortable, great restaurant.

Phenomenal service that catered to our every need. Our room was spacious, comfortable, and well appointed with all of the amenities that made our stay feel like home away from home. Breakfast in the morning is scrumptious and not to be missed. We’ll be back!

Room was perfectly set up for all our needs & staff is very friendly and accommodating to our needs and requests, during our stay.

Wonderful location… really felt British if that makes sense. Front desk staff was pretty great.

Team Sofitel are excellent , warm & helpful but thoroughly professional.