The hotel was good but not superb according to the price range. It was quiet which suited us and overall good. The staff was nice but slightly awkward, one person at the reception didn't speak English. The sauna was nice, too while the female dressing room was closed due to works. I think within our stay of 5 nights the room was done about twice. This was a bit strange but sufficient for us. Once we came back after a race at 15:00, they just wanted to start cleaning then but my partner needed to shower... There was a kettle but never any black tea bags (annoying for Irish guests maybe?) or milk which was a bit of a hussle. We got milk downstairs at the coffee machine and ask for tea bags, also had some on our own. There is a supermarket 5 min away which was great, also a nice Chinese Restaurant in Mahlow (25 min walk next to train station), and the airport travel via public transport was very quick using 600 bus at the shops (once per hour) and then the train from Wasmansdorf (one stop only). You need zone C for public transport! The forest trail and wall walkway was nice for cycling! Thank you overall, we enjoyed our stay!

Fue una estancia muy buena, en general no tengo ninguna queja, el personal fue muy amable, limpieza muy buena y la habitación muy acogedora, yo le doy 5 estrellas, por mi experiencia personal, las ameritan, muchas gracias por su hospitalizada, si regresara a Berlin me hopedaria nuevamente con ustedes, sin duda

I will recommend this Hotel always .Nice staff and great service

Staff, Breakfast, Room….Everything was good. I really enjoyed my stay. Thanks.

super hotel ,czysty ,bardzo często śpimy w tym hotelu , obsługa Bardzo miła , Serdecznie POLECAM

really bad hotel - bed mattress is dropping at the middle. My room has been accessed/ opened by diff guests during the 2 days i am INSIDE the room！ whenever i am out of the room, i am locked out but someone else can enter my room. ridiculous

Super

Super sweet and friendly agent at front desk room very nice with added ameneties. I highly recommend!

Overall good place to stay

The kitchen closed earlier than stated.

Great Experience Overall! I really enjoyed my stay at this hotel. The atmosphere was relaxing, the room was clean and modern, and the amenities were excellent. The staff was welcoming and always ready to assist with anything I needed. Everything ran smoothly from check-in to check-out. I would definitely recommend this place to anyone looking for comfort and great service.

Clean, friendly staff and most importantly very quiet.

We have booked 2 rooms. The beds are comfortable. However, the hotel did not put the two rooms near each other. They put the 2 rooms very very far apart which is very inconvenient as we have children travelling with us.

Staff was great. Sauna was amazing as well.

Helpful service, good amenities and location for myself and giant dog. Would stay again

No parking space

Comfortable and clean but not that close to airport...but had great beds and felt safe

I think it would be a bit better for more than one person to be staffing the front, especially since there was a large set of reservations. There was an understanding that on that particular evening there would be a larger group of people showing up. 5 rooms were reserved so that means that another staff person maybe should be on site to help. I felt badly for the one woman working the hotel front desk. It smelled like fireworks had been set off. The hotel had an acrid scent and we noticed a cloud around the roof area as we drove away. The drop off area was really dark and very small but we made it work. Some of the travelers did not prefer the noisy neighbor at 2am.

Overall, we did not enjoy our stay here for a couple of subjective reasons below. But there were things we liked too: it's very clean, rooms are in good condition and are quiet. Also, they're dog friendly which is a big deal. Things we did not like: - Self check in/out: after 6 hours of driving the kast thing I want to do is to enter all of my personal information into some system while the front desk employee just stands there with the key waiting for me to finish. This makes no sense - That said employee did not say a word in English to us during self checkin perfectly knowing we do not speak German. All the instructions were given to us in language we do not understand - Absolutely terrible mattress. I managed to get a total of 3 hours of sleep there - No shower gel or shampoo was provided. Only hand soap - No minibar in the room, not even an empty one - Location is next to airport but if you have a day and wanna go to Berlin city center - there is no S-bahn or even a bus stop nearby Would not stay here again

Far away from every thing , the hotel need renew, all the furniture is old