Yes

Was told breakfast was a buffet, went to get breakfast and it was cold staff never came over and asked how it was. We then realised we could have ordered something off the menu asked about this as our breakfast was too cold to eat and said you can but will be a charge, even though they could see we had hardly touched our breakfast. I told reception when we left and also sent an email but not had any reply.

Everything was very good

A

Room: spacious, but dated decor Staff: all fine all pleasant and helpful Amenities: all fine No need to pay for the spa facilities, since the pool area has access to everything you need Wouldn’t say it was worth the price

Extremely slow WiFi very frustrating Pool times confusing and annoying when stay a weekend and only day pass people can use a nice hot tub. 11am check out time should be midday and ridiculously greedy £30 charge to get midday checkout rather than an extension to a normal time

Fantastic hotel with lots to do

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Lovely hotel … very busy.

From check in to check out the quality of service, accommodation and food was excellent.

Well, it was money well spent; access to all areas in the resort was lovely, and the customer service was top-notch throughout. I would definitely return in the future. The entertainment center was a welcome addition, making the trip a lot more enjoyable.

The staff were extremely helpful and friendly. Our room was lovely but bathroom could do with some tlc. We had dinner at fusion which was lovely and the services was good. The breakfast was very average as the hot food was cold. They could do more bread, fruit and yogurt choices.

Stayed in the standard double room. Lovely decor, plenty of space with big patio doors overlooking the grounds. Loved the food in the restaurant (Charchoa), great quality and excellent service. Enjoyed the hour at the swimming pool and sauna. Also dog friendly in the room which was great. Wi-fi connection was also very good and room came with a big flatscreen TV. The bath in the room was also lovely. Also had a drink in the Clubhouse and the prices were reasonable. Would love to come again and have some Spa treatments (only stayed for 1 night so didn’t have too much time)

Everything was absolutely perfect 👌 we were blown away. We absolutely love it. Staff's were very polite and friendly.

Came for a special occasion. Although lovely touch to dress the room with petals and towel swan it wasn’t a romantic break. I was very disapointed that we were given a room that was very shabby scuffed paint on walls and had a very strong musty smell throughout our stay. I think it was one off the rooms they use for people bringing dogs. Just felt very dated and in need of refresh. Didn’t even have a hairdryer in room. Overall the hotel grounds are lovely and spa in nice. Food in restaurant was mixed. Had a nice meal there but the breakfast was cold and a bit chaotic in there. Overall didn’t get the experience I thought I would for the price paid sadly. Would not recommend or return. I did give reception my feedback but they didn’t seem to be that bothered about it too. Not the best experience at all.

The staff made our experience fabulous. Everyone we met was helpful, friendly and accommodating. I am disabled and needed to use a mobility scooter to get around, nothing was too much bother. The first room was difficult to access for me, we informed reception and were seamlessly and quickly moved to another room. The restaurants, expecially Fusion were amazing, the food was some of the best we have had! We celebrated our wedding anniversary and my husbands birthday, we were treated to a special desert and our room was decorated with rose petals, towel art and complimentary chocolates. I had read mixed reviews, however, our experience was first class. Yes some areas need touching up a little, having said that, the staff made our visit amazing. Due to medical conditions I didnt know if I would be able to use the spa facilties, Lilly to the rescue!! She escorted us to a different access point, where I was able to park my scooter much nearer, she checked I was able to access the hydrotherapy pool safely, this small act of kindness had an enormous impact on my wellbeing, she made such a difference, what lovely people they all are. Whatever they did, they did with a smile and genuinely cared. The only suggestion I have for improvement would be to have a sign in the car park asking guests using room facilities for events, to respect others by not drivng around the car park at speed or sit revving engines for over an hour, whist blocking access. We will definitely be returni

Great time. Enjoyed a meal in the Rib room. Spa facilities were super and definitely great getting us ready for a wedding, also dealing with the consequences from the wedding.

We've stayed at the Ramside a few times over the years. It's nice enough but not outstanding. Our deluxe room was advertised as having Bathrobes and air-conditioning. It had neither. When i queried this i was informed that only guests on Spa breaks got robes....! (Our booking was made via Expedia so a discrepancy? ) Receptionist said she'd get some sent to our room. She did, so all good. We had breakfast booked next morning which was nice.

This is a lovely resort i had a good time with my wife especially the spa facilities was awesome, the breakfast was nice . Will be back again