Overall Ratings & Reviews Motel 6 Charlotte, NC - Northlake

Everything

Very helpful with information pertaining to stay

.

There was no microwave or fridge and the remote wouldn't turn the tv

Expedia states rooms come with Microwave and coffee maker. No rooms have Microwave, Coffee maker or a Refrigerator. Day 1, they sent us to a room with extremely soiled floor-stains, gum, food, dust, etc. We complained and the moved us to better room. Day 2, room next to us had a loud party that went on until 1:00am. Day 3, they sent us to another room after we complained. That room had dirty bathroom floor which they came and cleaned. Smoke detector in next room had a dying battery. We told multiple staff but never fixed. Third room still had bugs on floor between furniture and no towel rods. Awful place. They should close and complete renovations, at least before they begin offering rooms.

never again

Did not know they were renovating I did not want a smoking room had to look for a different room

They canceled my room a day before I got there. I got there on my arrival date to find out they canceled my room a day before I got there

The girl at the front desk was a sweetheart and the room was nice.

Awful experience. My wife is Blind, we were not able to check in a room.

It was a dump. Construction on the building going on, refuse everywhere, couldn't park near room. Paint peeling from ceiling, AC stopped working, bed very old and discolored, no light by the bathroom sink so you couldn't see anything in the mirror. Breakfast--there was 2 pieces of wheat bread and 4 slices raisin bread, and half a gallon of milk. It was only 8 a.m. Never again. :-(

Needs to be shut down...under remodel..air not working...health code below 83%

We arrived and were told they were giving us a smoker room and that all their rooms were smoker rooms I explained my daughter and granddaughter had allergies and we could not accept this room. Expedia contacted the hotel to be able to get our money returned. Listen to the tape of the hotel clerk saying after having sex people smoke in their rooms, made me sick to my stomach. I called Expedia to rebook up a room and was put on hold and never did get them to get us another room in Charlotte. I asked for a supervisor and was again put on hold only to be called and put back on hold. It was a very upsetting experience from the nasty hotel to how Expedia was not helpful, we finally got a hotel room on our own I had my daughter and my 2 small grandchildren with me and was worried about their health considering them going into a smokers room.

The motel was not as advertised. Pictures of motel are out dayed. This motel is OLD AND DIRTY. The manager billy is horrible. The rooms were filthy sheet dirty mold on the walls tub and bathroom were disgusting. Asked for refund and i was told that i could not have a refund. Do not stay here. Please be aware that this motel is nothing like in the pictures.

They assigned the room for me and when I opened the door I found out that there is actually someone already staying . I was schocked! Terrible place to stay and I don’t think it is safe !

The hotel staff was rude and would not allow me to stay at the hotel due to me having a local address even though I had moved away and hadnt have time to update my id. It was really the worst hotel experience I have ever seen in my life.The hotel right next door a Days Inn allowed me to stay no questions asked and even treated me well enough to make up for the rudeness I got at the other hotel. Its really a shame. I stayed at this hotel every time I came to Charlotte but since the rehab and new staff .. I dont think I will ever stay again !!!!!!

Under construction and disgusting area. Left immediately.

The property was nothing like the ad in the hotel it had soap with one name on it another name on the cups and all the clearly could say was be careful out there this is a bad part and don’t go to that store it’s been several robberies only positive thing I can say is it was clean

It is very outdated and is in the process of remodeling. However, it seemed to ne dirty.

The room was not in outstanding conditions. The table was broke and the lamps were broke. The Paint was chipped in the tub. The mattress had stains and cigarette holes in the comforter.