Overall Ratings & Reviews Days Inn by Wyndham Liverpool/Syracuse

Hole in wall, one lamp not working

We checked in and checked right back out. Room smelled like weed. Rust on the bottom of walls, dirty stained toilet. Door you had to shove open after unlocking.

I sat up all night waiting for someone to vandalize my car. I'll never book a DAYs Inn again. Asking me to post a $100 security deposit was insulting and rude.

The beds were comfortable. Everything else was stretching to get 2 stars. Headboards had residue from previous guests, breakfast was minimal, overall appearance outside was run down, room remodel was poorly done, most other guests were quiet but several lived on the property and smoked in cars and outside rooms. Sketchy!

Customer service terrible the hotel room was horrendous. Smelled like urine not cleaned and cockroaches. I do not recommend this hotel. I checked in and checked out within 10 minutes.

I asked for a refund to no avail. Stayed anyways because they wouldnt issue it. The bathroom was filthy. I used my own sheets (stained) it stunk like marijuana and stale cigarettes. Would not stay here again.

Clean and spacious

The room smelled terribly along with the towels, it made your eyes water. The shower had a broken shower head with mold all over the shower ceiling area. Only thing positive was the bed was decently comfortable, and the staff allowed me to check in early due to heading to concert and arriving back to the hotel later in the evening. I would only stay here for an overnight or if passing through the Syracuse area.

The room was nice and comfortable. However, when we arrived, and I was registering in the main office, I used the main restroom. There was not toilet paper, nothing to dry my hands with. Not really clean at all. I advised the person in the office and he said he would take care of it. Don't know whether he did it. In the room, I tried to register on line with their wifi but had not luck using it. I tried to use the TV but had no luck getting to other channels other than a children's station. It would have helped if they had clear info on how to use tv ( I looked but to no avail).

The staff were very attentive and friendly.

The room was clean but had a terrible odor. The television did not work due to not having a cable box or being connected. I noticed in the bathroom that the shelf was covered in dust like it had not been cleaned in a month. The toilet kept running, the exhaust fan did not work and also the light cover form the exhaust fan was missing. The overall property was in dyer need of rehab.

Good room for one night stay. Would stay again.

Helpful staff but property is in poor condition and breakfast is truly pathetic. Do not recommend this place.

Automatic lights we're a pain, not convenient.

Windows needed washing

Sink was new and functional. Shower was clean and hot. Desk space clean and new. Beds and pillows comfortable. This is usually a reliable discount hotel. This time, extremely stained fitted sheet, stained toilet bowl, remote and replacement remote didn’t work, tv kept losing signal, house phone has no cord so u can’t buzz front desk for these problems, wifi would not work, bathroom door kept sticking on uneven floor which caused it to be noisy and difficult to open and close. Instead of spreading guests out to alternating rooms, they clustered us and the nighttime noise levels were invasive from rude loud conversations next door and outside our window at 3am. It wasn’t sold out. Spread people out so there is a chance of sleep for those who have booked to get a good night’s sleep. This was a very gross and disappointing stay at a formerly reliable budget hotel. We don’t need luxury, but that doesn’t mean we shouldn’t receive hotel basics of clean bedding and facilities, functional technology, and strategic occupancy. It’s like they can’t keep up with the basic functionality of owning and running a decent hotel anymore. The bedsheets alone prove no one is stain-treating or bleaching sheets, we can only hope they were washed. We slept on top of the bed. This has become more Days Inn than Wyndham, for sure. Very sad to lose pride in hospitality.

Room was adequate but nothing special Would have preferred fuller pillows. Cold water knob on shower not secured, would fall off.

The room was clean and smelled nice. The property did get fresh paint and fixtures in the room but overall from the outside it isn't the prettiest. My wife when pulling up was oh boy, what did you bring me to? But in the room we were pleasantly surprised. Coffee and breakfast were good.

The room appeared clean, however, upon further inspection, the bathroom toilet looked like it had dried pee on it, our tv didn’t work and neither did the phone to call the front desk. I walked to the front desk to explain my findings and the attendant switched us to the next room which was cleaner and had a working tv. The phone still didn’t work but we didn’t need it anyway. Other than that, the staff were helpful and friendly. The beds were very comfy and the area was decently quiet.

This place was gross. There were underwear left behind, stains on the towels and on the bedding, the toilet looked like it had mold in it. I ended up running to the store to buy cleaning supplies so I could try to sanitize everything before my man got into the airport. I am beyond disgusted and will unfortunately avoid a Days Inn By Wyndham in the future.