SureStay Plus Hotel by Best Western Sevierville

Explore SureStay Plus Hotel by Best Western Sevierville
7.8
Pleasant
From 934 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.2

Traveler Reviews SureStay Plus Hotel by Best Western Sevierville

Number of reviews per page
20
40
Top reviews
Elaine
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a cheap place, so my expectations weren't high. It was alright, but definitely not the cleanest place. Property itself seemed run down. The breakfast wasn't great either.
Reina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was perfect after the long drive
James
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The whole place needs a good deep clean. Had ants in room 112 at a/c unit.
Abdelrahman
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place was very clean and the breakfast was decent. However, the AC was so loud every time it kicked on that I didn't sleep well.
Steve
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very budget friendly. Staff was very helpful. Was a very nice place to stay.
Melinda
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice and clean. Staff was very friendly. We will return.
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Enjoy the 24 hour front desk.
Benny
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient
Ronnie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great would stay there again. Friendly staff.
Melissa
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My family and I really enjoyed this location. Everyone was so nice. We appreciate being able to check-in early with a small price. ERROL KEPT THE EATING AREA NICE. HE WAS VERY HELPFUL AND AVA
Bobbie
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is good for the money but it is a little outdated. The people were very nice and overall, it was clean. The beds were pretty comfortable.
Laura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bed was extremely hard
CHRYSTAL
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Was very clean . Great customer service. We enjoyed your stay .
David
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bb
Kenyetta
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stat !
junior
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Teresa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

You get what you pay for. It was somewhere to rest our heads. The beds are hard and uncomfortable if you like any kind of blankets bring your own. It looks like they ungraded awhile back but have failed to maintain it.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Can't beat this hotel for the price. Free breakfast and pool - I'm in. Desk staff and breakfast attendant both very friendly and on top of things. The blind in the room was broken and our the faucet in the shower leaked but those were not show-stoppers. We just reported them and assume they'll get taken care of before the next guest. Breakfast could use some fresh fruit.
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Jennifer
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

friendly staff and very clean
Brandie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was clean but needed some repairs and the staff were very friendly. The hallways had an unpleasant smell and our room was very humid even though the air conditioner was set to 68 and ran the whole time. I guess you get what you pay for
Number of reviews per page
20
40