NH Collection Mexico City Reforma

Explore NH Collection Mexico City Reforma
8.4
Very Good
From 1,519 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.4

Traveler Reviews NH Collection Mexico City Reforma

Number of reviews per page
20
40
Top reviews
Preet
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was very spacious; hotel staff accommodated my request for two beds under short notice. Only negative thing about this hotel is that it is in a very loud area but aside from that the staff and hotel is amazing!
jose
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel and the stafff
Marco Antonio
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When we arrived we were greeted by english speaking staff there are 2 concierge these guys can get you any thing and also a safe ride any ware the reast raunt is great and clean food for breakfast and dinner amazing. Room clean hotel clean nice atmosphere. Bar is excellent also a coffe shop and atm on site that are nice this hotel is excellent we had a family of three and they made our stay amazing 24hr room service we came back late one night from a tour they brought us food and the room service was excellent. If you want a clean safe stay come here you could spend the whole day just exploring this hotel and its offerings. Marco Castilleja Boise Idaho USA
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David
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I really enjoyed staying at this hotel. We had a suite which was a great size with a comfortable bed and a really powerful shower. Cleaning was excellent with housekeeping normally working around your timings and not necessarily theirs. Checking in and out was also easy with the hotel in a good location lots of nearby bars, restaurants and the metro. There is also a really well equipped gym. The only negatives for me was the aircon which was a little too cold but I couldn’t seem to change it and I thought the coffee place in reception was a little expensive. It’s a shame about the pool too as it was on the shade for most of the afternoon and the day we sat out embarrassing they laid out tables for lunch overlooking the pool so as we lay on the loungers there were lots of people just staring at us. Felt a little odd.
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christian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Many restaurants, bars and coffee shops to choose from.
Fabiola
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Agradezco a Gaby lic. En gastronomía en restaurante por su excelente servicio profesionalismo y hosnestidad y mi eterna gratitud, un gran recurso para este hotel
LUCIANO
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic and fine place
Devi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We loved the location (we don’t mind a noisy neighborhood) and overall cleanliness. While this is in Zona Rosa, it is a few block east walk to Roma. We got the best of both. Amenities were great for the price, but coffee is Starbucks. If you like Starbucks, great. If not, there is no shortage of superior and often local coffee shops nearby. So much good food, Korean and Mexican, all over! The only issue was a faulty door to the balcony. This wasn’t a big deal and didn’t feel like a reflection on hotel maintenance. We just randomly got a room with a door that couldn’t be fixed right away. It wasn’t a security concern, so there you go.
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Vraj
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A lot of good restaurants within 20min walk of the hotel. The room was comfortable, and quiet. It was worth the price. Next to a small grocery store for your daily needs
Marcus
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Comfortable, upscale hotel. Great location. Next to a police station so you feel quite safe. Says its a heated pool but its barely warm and does not get direct sun. Staff are kind and accommodating.
Bernadett
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms.
Lynne
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was good & clean. The downside was we faced onto the pool (which did not receive any sun in February) & a night club which thumped music until 2am every night. In addition the air conditioner settings did not work & we would wake up to the room being 15 degrees.
Janeth
icon-with Children
with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I stayed in this hotel for 2 nights and I couldn’t wait to leave this place. There is bars/clubs behind the hotel and music kept playing until 4am. Not good for the hotel. The rooms were not that clean specially shower but it was not horrible either. It’s nice that it has a pool that’s one of the main reasons we stayed here. We got to enjoy the pool the last night. Staff was professional and friendly. We only got 2 towels and it was 3 of us. I called to get an extra towel and it took a bit too long I had to go downstairs but nobody was at the reception. Later I called and a female came shortly after and it seemed she was out of breath like she was by herself taking stuff to other rooms. I felt bad. The lobby was pretty and it felt high end at first then I was disappointed. 2/5 will not be staying here again.
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Marleny
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a wonderful stay. The rooms were spotless and comfortable. The staff was friendly, and always ready to help with a smile. The location was convenient, making it easy to explore the area. Breakfast was fresh and delicious, with plenty of options to choose from. Overall, a relaxing and enjoyable experience. I would definitely stay here again!
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Pablo
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A LOT of noise, close to a bunch of bars and loud music ultil 3 am
Eddie
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff amazing
VERONICA
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Habitación muy cómoda y con todo lo necesario. Solo el aromatizante del hotel lo sentí muy fuerte e incómodo. Por lo demás todo el personal muy amable y atento y la zona con muchos restaurantes al rededor y tiendas de conveniencia a pocos pasos.
Omar
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Always a great pleasure to stay at this hotel. Very walkable, convenient, staff great.
A Estuardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean and comfortable. Shower drain too slow and had to wait to continue shower. Almos flooded bathroom.
Jose Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All good
Number of reviews per page
20
40

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