Bien ubicado, personal atento, buena comida, instalaciones cuidadas.

El hotel es bello... el desayuno superior y esta en un barrio muy seguro.

The place is beautiful and has several walking places.

Clean and spacious

The rooms are large and comfortable. The breakfast is fine but lacks some attention to details.

Excellent location, good breakfast, helpful staff, and good value for the rate. Internet was very slow, and bathroom needed an update

Great service!

Everything excelente

I've been coming to this hotel for over 20 years, through its different names. The hotel is comfortable and very well located. What I still do not like is that when they renewed it, they started with an open closet concept and reduced the space available in drawers. In this particular trip, some items in the breakfast buffet were cold, considering they should be hot instead.

Liked: Fast check in, awesome breakfast area… Disliked: slow free internet, noisy guests where walls are very thin and you hear everything

Excelente ubicación y servicio

The hotel was very comfortable, and the staff efficient and helpful.

A beautiful, modern hotel with very friendly staff. The food at the hotel restaurant is excellent. The location feels safe and everything is close by :historic sites, shops, and restaurants.

Staff very friendly and helpful!

Very good hotel.

The helpful, friendly staff at the front desk were awesome. One even remembered my name and brought tea for my sick friend. We arrived shortly after 8 and we’re not given an early check in, despite that being one of the bonuses offered. We did end up getting in about an hour early. Friends were given discount vouchers for tourist attractions. We were not.

Amazing spot. Super safe upscale neighbourhood in beautiful Santiago. Great staff. Great food. Beautiful surroundings. Couldn't have been better. Thanks for a great stay!

Spacious and comfortable rooms. The staff is very friendly. There is no laundromat, only laundry service.

Excelente

Great property, staff, breakfast