7.4
Pleasant
From 419 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

9.2

Service and Facilites

7.2

Traveler Reviews Union Hotel

Number of reviews per page
20
40
Top reviews
Charlie
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Cute but a little dingy
Zoe
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It’s was such a beautiful room with a gorgeous view of the bay. The only issue we had was the kitchen exhaust fan ran until 11pm and vibrates the whole wall, bed, and floor. The minute it shuts off it’s silent. Also no continental breakfast, no one was in the lobby when we left at 7:30…but there’s a great coffee shop across the street.
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Delilah
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I liked the antique vibe of the hotel, however I feel there are small details that can be improved on. We stayed in the Victorians room. The few hangers provided were old wire hangers that were bent. The small drawer in the bathroom had holes in it. The room was advertised with breakfast and there was no breakfast available. However, the bed was comfortable and the room size was bigger than average. The vanity was big enough to setup my workspace. The neighborhood had plenty of walkable shops and restaurants which was nice.
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Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great room! Great location, will be back!
Victoria
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

I do not recommend the Union Hotel in Benicia California, but I do recommend Benicia, which is a gem. The Union Hotel was built in 1852 and is now a neglected relic. There are warnings about using the elevator. The desk staff seem to have no pride in their work. The “free continental breakfast“ is a joke. The bed was very comfortable, and the linens were very clean, but the furnishings were tattered. Next time I will pay more to get more at a different hotel. However, if you want something clean and budget friendly in a great location, the Union Hotel is tolerable.
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Louis
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Well maintained old hotel with charm
Ralph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This is an historical hotel in use since the 1late 800's. Very quaint period furnishings. Antique furniture throughout with the exception of the flat screen TV and in suite Jacuzzi tub. Very comfortable with nice product in the bath. EXCELLENT restaurant/bar on the 1st floor. The only thing we missed this time was a ghostly encounter!!!!
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octavio
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Easy access, no ghosts 😥😎👻😀
James
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

The hotel is like stepping back in time, some of the rooms have great views. The in site restaurant was very good and there are plenty of shopping and dining within walking distance.
Cary
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Property is older and perfection is not expected however, we enjoyed our stay very much. Perfect location. In the middle of everything and that’s what we wanted. The air conditioner provided a muffle from any noise from the hustle and bustle of First Street activity. Definitely would stay again. In fact, we’ve stayed here multiple times and have never been disappointed.
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Michele
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Great historical hotel downtown! Friendly staff awesome location. Great food in restaurant
Ralph
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We've been here before and love it. It's like a step into a long lost era. Our only disappointment was that they changed our favorite room. The new paint is nice, but we missed the pictures of "George and Emily". They were the ghosts that made their presence known to us twice before. We missed wondering if they would be there or not... Now we don't know if they were associated with the building, room or the pictures themselves. All we know is that there were no more unexplained noises at night.
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Andrea
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The location was perfect for my needs. Staff was helpful. Room was lovely and clean. I hope to go and stay again.
LAURAL
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Nice hotel. Front desk hours posted as 7a-10a and again 2p-5p so check in at 2 is definitely no earlier than 2. However, free breakfast didn’t happen on 7/21/24 because no one came to open up. But our room, Paradise Beach, was clean and spacious. Has a giant jacuzzi tub but we didn’t use it. AC worked great.
Simon
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

My stay at the Union Hotel was ok. The building is older and quaint. I stayed in the room named "Stickseed". Single king size bed. The NEGATIVE: I wasn't a fan of the bed as it "creaked" whenever I moved on it which was no fun, also, the mattress was very high (maybe I am too short) so it took a lot of effort to jump up onto the bed. Mattress was nothing special. The bathroom was ok, small, quaint, but the tub (also a spa tub) dripped water on the floor. The tub wasn't level so water would collect on it and would make its way down to the floor, so I had to be aware of that and put towels to stop the water from dripping onto the floor. The Union Hotel does not h ave its own parking spaces, so you need to park on the street which was safe, but there was limited parking and you would have to hunt for parking. The POSITIVE: The Hotel is located right in downtown Benicia which was within easy walking distance of Restaurants, shops, etc and near the water/ocean. On the last day there, they had a "Foodie Festival" in downtown Benicia which was fantastic. The staff was very friendly and nice, although they are only there certain hours of the day (not 24 hrs).
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David
8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Great old hotel. Staff was great articulating instructions for late check in. Room was great with amazing night view of the bay. Only issue is that shower. Above the jacuzzi tub and fit for anyone under 5.5 feet tall. Being 6’3, it was difficult to shower. Very odd set up, but I get the age of the hotel and what not. Overall a great stay at the end of a great weekend
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Carol
icon-Leisure
Leisure
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Street parking only: so park where you can find a spot. Comfortable, old-time atmosphere. (a step into the past) Antique furnishings - but with electricity and a jacuzzie tub. Want ice for your ice bucket, go to the bartender in the bar that is part of the property. Elevator - 3 floors View is Main Street or the adjacent one-block long side street. I don't know about a view from any of the other rooms. Only staffed part-time, but the lady was very nice. Attached restaurant looked very nice. I did not eat there because I was gone most of the time. Locked entry door: so very secure (safe). Bed was very comfortable. I could hear the people walking by on the street, but it was not loud enough to be a problem for me. I would stay there again.
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Vickie
icon-Leisure
Leisure
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The view from my window was so relaxing and beautiful, as it moved from daylight, to twilight, to sunset, to awakening to twinkling lights along the opposite shores.
Christina
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Beautiful
terena
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The bathtub was filthy and I soon learned why. Wastewater bubbled up into the tub from somewhere! There were 2 enormous screws sticking out of the headboard which I almost banged my head on and the armoire was wobbly. There was no staff to help on site and no one answered the phone. I didn’t feel safe so I left and stayed at a friend’s house. I will not be back!
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Number of reviews per page
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