Great room, breakfast, and staff. Adequate parking. Not too far from the historic district. Only issue we had is that the walls everywhere are painted black and lights were barely on, so it’s difficult to see where you are going. That’s the vibe, but older people like us may have a problem.

Hotel was very good but was far from attractions. Dining options around the hotel were few and far between.

Large room and balcony, staff on welcome desk friendly and helpful. Well equipped room facilities. Great idea of honesty bar and Lola the robot was quirky. Room top garden beautiful. It was disappointing that some furniture was broken or ripped. The spa was 40 euros each to use which we were not expecting. There is no pool.

Really cool modern hotel with robot butlers. Fun idea but a little scary! Another good idea was their honesty bars, saves on paying staff I assume! The spa was brilliant, well priced for all day access. The food was really tasty for breakfast and it’s on until 11am. Perfect tor lazy chilled days, they left rose petals on our bed as it was our honeymoon which was a lovely touch. It was a 35 minute walk from the centre of Syracuse and taxis are squirt expensive, there is a bus but we didn’t bother with it. Staff were friendly and helpful. Roof bar was chilled out. The private balcony only had two lounger chair and two of us stayed. I’d suggest having too to encourage more usage.

“Syracuse is a magical city. This hotel is about 20 minutes from Ortiga ( the main attractions or the historic island, ) but we needed a place with parking since we were driving from Palermo to Syracuse. It’s very easy to get from the hotel to other places, and finding a parking spot is not a problem.”

Lovely hotel, in great condition with really nice and helpful staff on reception. Breakfast seemed good but somethings were lost in translation - I ordered an omelette but never got it. My wife ordered an Americano but got a cold coffee. We dont have any complaints however. €20 taxi trip to Ortigia though, which is expensive - and you have to visit Ortigia.

Great hotel & staff. A bit of a walk to Ortigia

Very nice hotel, nice sized rooms, great staff that was very helpful.

The property is nice but extremely inconvenient. Cab rides were expensive and the property is not conveniently located to anything. We were extremely disappointed by the advertised location being convenient. We like to be able to walk everywhere and this property was not that

Haverting

The best part of this hotel is the property. The private beach, the pool and views. The breakfast that is included is excellent and the restaurant is refined. The hotel and furnishings are a bit dated but the hotel is clean and well maintained. Only thing that’s a negative is that you really can’t walk to anything. You need to drive or take a shuttle to go anywhere.

Good hotel in Syracuse in a good location with friendly staff and plenty of parking inside premises

I liked the breakfast and gym. The rooms felt dirty. We received damp towels with mildew, and worst of all, they tried charging me extra for spa services and for alcoholic beverages which I did not participate in/have. I didn’t appreciate that.

Property look good on pictures. Till we arrive. It start with location between flats pretty far from anything. Then we walk in. Unbelievable. Dirty worn out old. Staff was nice then we get in room. Carpet super nasty dirty in hallways. AC was not working. Room it’s small super basic all it’s old worn out. I never slept on more uncomfortable bed ever. And I travel a lot . Because ac was not working and no fan we open window. What a mistake. With in minutes room was full of mosquitos. We wake up at 2 am and don’t go sleep it was impossible. Save your money. It’s not worth it Oh up stairs lounge it's close Worse stay from entire Sicily I was thinking go sleep in my car In one point On positive note breakfast was ok And they try to charge me for room service. What I got knife and empty plate lol literally to cut up fruit It’s bizarre place huge potential But it need lot of work

Great Hotel and spa. I got a 30 minute massage after a long drive and it hit the spot. The food is excellent and the robot waiter is really cool.

Excellent hotel in Syracusa

Great service. We were initially given a smaller room which was difficult for us to maneuver around with out luggage but the hotel was very accommodating and moved us into a bigger room the next morning. Loved the fact they remembered it was our 25th anniversary trip and welcomed us with some Prosecco! Lovely large terrace off the room but with limited views. Gorgeous rooftop terrace that is just not utilized by anyone while we were there. The hotel should promote this more and possibly run dinner and a light food menu as well on the rooftop to make it more inviting for guests to go and use. Overall a great stay!

Hotel staff were great. Enjoyed the restaurant. Breakfast very good.

Phenomenal staff and accommodations. Great breakfast.

Hotel needs updating but staff was wonderful and the food in the dining room was excellent.