Overall Ratings & Reviews Hampton Inn Houston-Pearland

The new standard for Hampton seems to be Luke warm coffee mornings, noon, and night. Coffee is NEVER HOT. This has been true last several locations. Breakfast quality across the board has diminished. Microwave broken in dining area, no way to warm Luke warm food. This has become a trend. Rethinking our commitment to Hampton which we have enjoyed for several years

Great experience. Friendly staff, the hotel was very clean and well kept! Breakfast was really good. Will stay again!!

This place was a pleasant surprise! Absolutely great experience!!! When I arrived it was literally a 30 second check in. When we got to our room it was super clean and looks like they just remodeled the restrooms so everything was up to par. The bed was super comfortable! Usually I have an ick with hotel beds but this place didn’t give me any weird vibes. The breakfast was delicious, fresh, and hot. The pool wasn’t crowded, maybe needs a little update but nothing wrong with it. The staff was amazing every time we approached them- from front desk to the cleaning ladies. Staff is all approachable and nice! It’s a perfect place to stay with your family or if you need somewhere to stay that’s more quiet. Yes, you have to bring your own bags up, but I would do that any day for the free parking and breakfast that came with your room. Not to mention, check out was also 30 seconds or less! Totally worth it!

Room wasn’t ready when I arrived and i arrived late

Pool was algae green. Noisy room and elevator dinged loudly every time, even at 2am. Had to ask they said it was painted that way. Remote didn't work. Counter girl laughed at me when i said needed new batteries. "Try pointing at ceiling" was her advise. Did not work of course. Other guy replaced it. No problem. AC failed on 2nd night had to move rooms. No bar as advertised on Expedia. No vending machines. Not happy at all. False advertising about bar from Expedia. Only good thing is it was closest hotel to Grandson, daughter ad husband.

If you're going for a 1 or 2 day trip then this is not a bad hotel. It was clean and staff was nice. My negative would be that the beds are so low to the ground. I wouldn't stay any longer than 2 days here.

Comfy Clean Relaxing

Great place. Close to everything you need.

Very accommodating for late checkin , late checkout

We were there for a wedding. We were there four nights with other family members. Had a great time.

Was at Hampton Inn for a get away stay. It was very clean and comfortable.

Pool dirty, kid next door screaming, AC unit sounded like 1000 UFO’s every time it turned on and off!

The room was clean and the breakfast was pretty good.

Great

It was nice.

Nice and clean

The staff was very friendly and easy access to shopping and the highway, great location

Staff very friendly and clean room.

Not sure why I was assigned to an ADA equipped room. Since this was one night;I did not say anything.

Coffee equipment broke two mornings, had to change room due to refrigerator and TV, microwave not working this happened a second time also and I was able to get behind the microwave refrigerator and reset but they wanted me to change rooms for a third time. My response was there’s no maintenance and since she booked through a third-party, there was no urgency.