I have stayed at this hotel since 2021, and I return because of its quality, location, and great service.

We love this hotel because it is located in a safe area, surrounded by restaurants and with easy access. The staff is friendly, and the rooms are comfortable and have everything needed for a pleasant stay.

Cuartos amplios, modernos , el desayuno esta bien , ubicado en la zona financiera

Excellent location. Close to restaurants and shopping. Perfect hotel for a relaxed stay. Good size rooms. Friendly staff and good breakfast

Buena ubicación. Habitación amplia y aseada

Muito bom

Fabulous location, friendly staff, big rooms. Powerful shower. Lots of tv channels that can change to English. This is a very good value for money. My suggestion to the hotel is to put *some* decoration in the room or paint a wall because the room feels very empty. The lighting could also use help.

Rooms were big and clean. Staff as friendly and helpful. Neighborhood was great and safe.

Fantastic location, clean room, professional and helpful staff, and fair prices. I've been back three times now.

Attentive staff. Excellent location. Nice breakfast options.

Friendly staff

Great location, good service and courteous staff

Perfect as always, friendly staff and beautiful property.

My family had to undergo emergency surgery one day before the trip and we had to cancel. I did cancel on time before the refund deadline but Expedia claims in only cancelled the insurance and not the booking, which makes no sense. I contacted the hotel and explained the situation, and their response was basically they did not care and still charged me. Beware of business practices where they adhere to so called policy and forget about being human.

No. Just overall, it was very hood

Exceptional customer service by the cleaning crew and front desk.

Overall, negative experience. The one big caveat is that if they can yank more money out of you, for any reason, they'll try to do it. The receptionist who checked me in noticed in my passport that I've been in Colombia a few times this year and told me I had to pay some sort of tax/fine for a reason that didn't quite make sense. Whether the reason was valid, it seems like it was not in their scope of duties. No other hotels since my stay in country has ever even mentioned this, much less said it was improper. On checkout, more taxes. Lots of other good options to come back to a hotel that focuses on wrenching more money out of you before you even checked in.

Everything is good!

We were from NY the hotel doesn't have Air conditioner

En general todo bien, solo recomendación lavar las cortinas.