Overall Ratings & Reviews Golden Parnassus All Inclusive Resort & Spa - Adults Only

The property doesn’t have a working AC in the room and you have to use fans. The pool is dirty and the exterior of the building is coming apart. The only outdoor bar near the pool has broken seats so everyone can’t sit. The bar staff is amazing outside of that zero stars!

A/C didn’t work evelator didn’t work overall bad

Needs updating

The staff are absolutely amazing, they try to compensate for the issues with the facility

This resort has gone downhill steadily for the last several years. I started coming here in 2011 and it was really nice then.

This was my fourth trip to GP…. It’s one of the most unique.

Old resort, of course any place requires maintenance new or old. The staff absolutely wonderful, they go above and beyond for all their guests. I would absolutely recommend this resort to anyone. It doesn’t have to be shiny and new to impress my family and I.

The staff is what makes this place so amazing. This was our third trip there. Not much entertainment and the property could use some updating. Overall the place is very clean and we plan to return again.

This our second time staying here. We stayed about 10 years ago. While the staff was amazing. Jose and silberio were just amazing and made the trip worth it. But the food selection was horrible and the quality of what they did have was even worse. I didn’t eat There for 4 days. The only decent meal I had was off property. The build definitely needs some love. The sink would randomly start running by itself. We will be back but not for the food. But for the staff

Staff is amazing as always but the quality of the resort is going downhill.. needs some major upgrades.

Have stayed here many times and everytime it is a great experience. The staff are the best of any all inclusive in Cancun. The food is great. The beach is fabulous.

Staff was amazing. Can definitely use a few upgrades.

beautifully view. property worse than motel 6

This property needs a complete destruction and rebuilt. The WiFi did not work. The property is all inclusive including room service but my room phone did not work. The bedsheets were torn and had major stains on it. The towels had stains on it and looked extremely old. There has been no updates done to the property in 13 years. The view is gorgeous, but this place is lower than a Motel 6. Also ran out of a lot of the food.

Awesome place, great fun, lots of food options. Asian Foods not so good. Bed sheets can be better. Beach perfect.

Horrible. We ended up leaving the property early because of the horrible conditions. I have bed bug bites on my legs. I have contact Expedia but they have failed to connect with this hotel for a refund or partial refund. They stated Someone would contact me and I haven’t heard back. This hotel used to be great 4 years ago. The quality in everything has gone down. I will never return.

We have been to Golden Parnassus before and enjoyed the previsous visits. The resort is still nice, though it needs a little TLC (tender loving cared) in paint up trim and etc. But, a great value for customers who use this facility. Great beach, the foods is "excellent' and the staff very polite, cordial and helpful. A nice stay.

The staff is so nice and attentive however the rooms are HOT and the phone didn't work for room service and the maid woke us up daily before 9 am

The staff is underpaid and overworked, and management and ownership will do nothing to correct it. Causing the electricity to be turned off and services to not be provided.

It was an okay experience