SureStay Plus by Best Western Beaumont

Explore SureStay Plus by Best Western Beaumont
7.0
Pleasant
From 947 reviews
Cleanliness

7.0

Room Comfort

7.2

Location

8.0

Service and Facilites

7.6

Traveler Reviews SureStay Plus by Best Western Beaumont

Number of reviews per page
20
40
Top reviews
Martha
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Arrived, checked in the same day and ON time. The room reeked of mold and was filthy. I immediately went to the front desk “manager” Charles signed a refund form and told me to contact Expedia. Now the hotel claims there’s no such manager and refuses the refund, even with proof. Never again.
Rusty
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Worst place ever
Alicia
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was ok for the price but staff and short coming and lazy
Shalonda
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was okay had no problems
Norberto
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Miquia
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean. Bed was comfy. Nice breakfast.
Marcos
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice hotel
Shannon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I don’t often leave reviews on here but I thought I would given the good service I was provided by the staff at the front desk, I didn’t catch the young man’s name at the front desk on the night of the 16th of September but he was very friendly and accommodating to this couple from New Zealand, so I hope this review reaches him and he is well looked after by the management. Will definitely recommend to others. Thank you.
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Danna
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms smelled of mold. The floor was dirty. The bathroom sink has rust on it. Next door outside was a fence and there it looked like homeless people living.
Jason
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good
DEMITRIA
icon-Leisure
Leisure
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I went there because my ac went out at home and i get there and the ac is barely blowing i had to skeep with no cover all night cause it didnt get cold. !! The room smelled like weed in a non smoking room . Restroom vent was falling down. NO IRON , THE IRONING BOARD WAS DISGUSTING . There was fly that came out of the sink. Ughhh never again!!
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Jason
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Bad
Escorly
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No clean and bad service
Ashlie
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Customer service great
Maria
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Floor in room looks like never seen a mop. My son took of hes shoes as soon as we walk in the room, 2 mts later they were totaly black. Was there to 2 nights but only stayed 1 and wasn't able to sleep because of woman banging on door in front of my room and screaming, scared my kids and me. Will never go back there and hopelly i get refunded.
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James
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room
Robert
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Coffee was amazing and the staff was awesome, followed thru with every request I had
Irvin
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

People got dogs out barking all night and when i checked in my room the fridge had food in it still
Elsa
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We will be back
Tracey
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Horrible places would never book again pictures look nothing like the property it was a horrible smell I booked a non smoking room and smelled like pure smoke ! HORRIBLE HORRIBLE HORRIBLE! bedding was filthy had dirty like someone been walking on the beds with muddy work boots, only good thing was the man at the front desk he was very polite! Do better best western!
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Number of reviews per page
20
40