We have to cut short of our stay due to family medical emergency. The staffs there were so nice in helping getting the refund before I left. Thanks to the manager. The hotel was really nice in a very convenient location and was walkable to almost anywhere with many parks near by.

Déjeuners exceptionnels (bons, variés, copieux). Pas tellement d'action dans le voisinage si ce n'est des grands musées. Centre-ville un peu loin. Personnel accueillant et aidant.

We had a wonderful room. Dinner in the restaurant was very good. Breakfast was ample, though so close to the sea, as a non-meat eater, it would have been nice to have a fish dish at breakfast. It is a great location, and with the Valencia Tourist Card, we had many free public transportation options virtually at our door. It was very convenient. We loved it.

Good location and excellent breakfast. But rooms need refreshing and removations

Staff was great, location was good too. Lots of access to bike lanes and local shops, very walkable. Rooms were comfy. Loved the pillows! Towel warmer and bidets were nice touches.

The room was clean and the staff was friendly and helpful. This property is close to Oceanografic aquarium and City of Arts and Sciences. The rooftop pool is small and not heated. If you come for Las Fallas, the midnight fireworks are nearby and enjoyable to watch. If you don’t enjoy fireworks, it is loud during Fallas there.

Everything good and as expected

Bathroom was dirty and the bath shower area was need of some serious TLC

Well, it's been a long time since I've reviews a hotel si badly. First, the check in, took half an hour, the keys to the room, did not work..: finally, once in the room, it was not clean, with toilet paper in the trash can, a used towel, and messy beds. The temperature of the room could not be adjusted, so it was like a sauna. We could hardly get any sleep. To top it off, the bathroom didn't even have soap (only a small bottle of shampoo.)

Good room but no coffee in the room. Staff are nice and efficient. Especially, Sarah in the reception

Great hotel, easy to find, added bonus of parking and great locstion

They provide things in the bedroom in the refrigerator but most of them were expired and close to expiry including the pringles , soft drinks and beers . The wardrobe was falling apart , they don’t provide drinking water, coffee or kettles , they charge extortionate price if you used any item from the fridge . Very poor service

Very nice staff. Location. Clean. Most important : price - service correct .

Clean room, all was good

The hotel was very well located. I had the breakfast twice it was extremely good, choice and quality. We had a triple room, it was ok, my only slight issue was we had to ask for a third towel on a few occasions. The food in the bar was very good. I’m afraid our main disappointment was the bar staff, if there was an award for the most curt and grumpy bar man, the older of the two barmen would win it!

I have to be honest but the hotel looked completely different in a negative way compared to what i first saw on the app and on the hotel official website. Me and my girlfriend stayed for 15 days and had high expectations from the pictures and some of the reviewers we saw online. The room was very basic,bathroom toilet very dirty and very run down. Which was not ideal due to my girlfriend recovering from a operation in spain. The rooftop poor is very small,very cold and looked old and run down. The gym looked very old and completely different to what you see on the hotel website just like the pool. Only positives i can say is that the staff was very good and efficient. The location of the hotel is excellent close to loads of restaurants,sites,city centre and bars. And if like the beach you can get a cab to the beach which is like a 12 15 minutes drive there. But overall i think the hotel is more a 3 star then a 4 star hotel for sure

good location - breakfast buffet could be improved - all hot items were cold by the time we had them (like 10AM).

Reception staff friendly and helpful. The photos of pool area very deceptive. Pool is tiny with just a few sunbeds crammed in a small space. Awful fake grass around pool. Not a pleasant area to be.

Pool is ok a bit small but nice Shops were near city centre only 15minutes on bus from just out side the hotel

A very mediocre stay.