Helpful staff. Vey good breakfast. Clean and comfortable room.

Perfect stay! Not only was the check-in smooth, but everything else was also satisfying. The breakfast was delicious, the staff were friendly, and the location was ideal. There wasn't a single thing I didn't like. I’ll definitely be back!

Super nice reception staffs, everyone is so friendly and welcoming. But don’t like the red room decoration.

Amazing place, love the decor!

Leaking seal on shower enclosure. Shower extremely small. Can't even bend over in any direction to soap my feet. Air condition set but never went cool. Room was warm all night AVOID AT ALL COST

It was average really. Needs to be updated in the rooms blobby area and outside was very nice

Review for the Hotel UNA in Florence, Italy Unfortunately, we did not have a good experience. While the hotel looks modern, the rooms have several issues, both in appearance and functionality. We were first given a room with a damaged wall (as shown in the photo) and a malfunctioning bathroom. We reported it and were moved to another room, but in the second room, the sink and shower were clogged—they had to send a plumber just so we could use it. It was a disaster. I do not recommend this hotel. I’m sharing this review for the benefit of future guests

Excellent location 5 min walk to downtown

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Was checked in by a lovely lady who made us aware of our VIP status and amenities with it. The hotel was kind enough to hold our luggage when we checked out so we could explore before heading to the train station. They were also kind enough to ask about arranging a taxi for pick up to take us to the train station.

Reception

decent breakfast

The hotel was not a four-star hotel. It’s a two star hotel. There was a pungent odor in the rooms in the bathrooms were downright nasty.

Very convenient

The room was clean and bed was good. Needs to improve AC efficiency

This hotel is so weird. The shower was see through, the location was terrible and the decor was so dated.

I loved the rooms they are cool looking very spacious . Good price and god service Breakfast was good . Defitly recommend

Overall a good stay would stay there again

All went very good, the staff was helpful and nice. Good location and nice facilities. Design of the bed was a bit uncomfortable to me and the shower needed some repairing. Breakfast was also nice.

Great hotel,. restaurant food is also great.