Overall Ratings & Reviews Art Hotel Museo

Nice hotel, kind staff but overcharged. Even water was not free for guests.

Nice new renovated rooms

Staff were angry, with loud voices. Very good bacon Fantastic swimming pool

I had three rooms for my family. The people were helpful and nice. The beds are super hard and uncomfortable.The showers were made with very cheap materials, they did not drain properly, they flooded every time that we all showered and some of the racks and handles were loose and falling apart. Parking is not convenient. You have to walk to a garage that nust be accessed by walking around the building and only the hotel attendant can let you in. When we got to the hotel there were several young men loitering about 200 feet from the entrance. They were playing loud music, drinking, smoking, and making noise. The hotel itself was clean and chiq.

Highly recommend

Very confortable

Excellent hotel! One of the best I've ever stayed at its class! The team is very polite and helpful! The room is large and the beds are very comfortable. The bathroom is also big! Everything is very clean and well maintained. Impeccable housekeeping! The breakfast is plentiful and very good! The restaurant is also amazing! Great dishes! The location of the hotel is perfect! Easy access to the city or to the highway. The only thing that could be improved is the pool. There is no structure at all. There are no chairs, tables or umbrellas. The water is very cold, even on hot days. So, I couldn't use it with my daughter. But this does not disqualify the hotel at all. It's a great place to stay and I highly recommend it to anyone staying in Prato!

Nice location. Excellent service!

Very nice hotel for our overnight stay. Only 15 minute drive to the airport.

Was good everything

The room was nice, very clean when we entered. However, there was no AC which was uncomfortable during the day as it can get quite humid in the room, especially after showering. The restaurant downstairs had great food. It was convenient that the front counter would call a taxi for you, so that was definitely a plus. It was quite a short taxi ride to and from the train station so the location is convenient as well. Overall a good choice if you are traveling in Italy and want somewhere close to Florence without having to pay Florence hotel prices.

Ok

Gave me the ugly room of level 1. 80s style room. Mattress pillow bathroom all need Reno. Wifi was intermittent. Last time the room was 3rd floor. Renovated. This was actually crap.

Newly renovated bathroom. Mattress and pillows need to be changed

The hotel was good and close to Florence.

Loved it all, and will be back!

This is my go to hotel every time I’m in Prato. Over the years I tried all of the hotels in the area and this by far the best.

Room was clean and staff really helpful

Good

It Was fine, bur We had a Room next to the reception so No privacy Was at all bit the Room Was clean