Overall Ratings & Reviews Candlewood Suites TYLER by IHG

Excellent pet-friendly accommodation. Very clean and comfortable. Will definitely return.

I loved the kitchen with full sized refrigerator and freezer and ice maker. Bed was very comfortable. Will use again and look for same setup in other cities

I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable

I booked this room through Expedia for one night and through the company page for the first night. The assistant at the desk told me they didn’t have rooms available, even though his website allowed me to book a room. He eventually called someone and found that they had a room available. It took 40 minutes after midnight to get to my bed. I slept good once I got to my room, and it was comfortable but it would be nice if staff were familiar with the property and availability. He also would not allow me to leave my things for my second night stay that was booked through Expedia. I had to check completely out, put my things in my car and re-check in later that day.

Home away from home.

They did not give me my double beds for my daughter and I. They gave me a single queen bed and a cot. Did not have any other rooms with double queens available. They blamed it on Expedia of course. They don’t have any usb charging ports whatsoever so you better bring your own. I won’t be staying here again because of inconveniences.

Nice and very convenient for me to prepare food while I was there

No breakfast was offered nor was there a porta cochere where you could park under to load and unload travel gear. The tv was too small .

Just a very basic place to sleep.

Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.

Must be under new ownership, because the property is going downhill.

Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.

Very great place to be they treat you like family

Quiet and convenient

Overall the hotel was nice and the nice lady with the dreads that checked me in was amazing. Only downfall was that the TV didn't work but that didn't bother me.

They checked me in quick.

It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay

We expected a continental breakfast based on other stays which was our mistake but still disappointing. We did not realize that as a long term stay, there was no continental breakfast offered. Otherwise it was clean and nice.

Room was clean, amenities were fair, bed was comfortable. The card readers to gain access to the building and the room did not work very well. I probably wouldn't stay here again, but it was ok for 1 night. It was definitely over priced.

The front desk lady is very rude and unprofessional.