We decided to stay here because of location and decent pricing. While checking in I had my service dog with me and the puppy we have in training, when showing the front office their paperwork and explaining what the paperwork is for, the person manning the front desk looked me dead in the eyes and said “what’s wrong with you?” I said “excuse me?” He asked me again, “medically what is wrong with you?” I told him that wasn’t his role to ask that and it’s actually against the law. He then proceeded to attempt to charge me for the S.D. Fast forward, the room was clean but the property was not. There was trash all over the property and spilling out of all of the trashcans.
Staff needs to be educated on laws which pertain to service animals.