Clean, easy check in and out, friendly staff

Great location, friendly staff!

Clean, safe and quiet. Room was very cramped and not well designed for a long stay. It's okay for one night. Excellent location, walking distance from all the nice places in the old city.

Staff was nice, clean and somewhat renovated but one thing that hotel misses on is power plugs. There was no where in the room to charge your phones. Computer etc. I understand the building is old but its 2026. All in all nice hotel.

En français svp

Isabelle, the concierge was so welcoming and friendly and suggested I upgrade to the superior room with the fireplace which was definitely worth it. The hotel is located very close to Rue de Petit Champlain and access to the upper city so easy to walk around. All of the staff were helpful and friendly and i will definitely stay again the next time i visit Quebec City.

Wonderful

Got an early check in and the staff was great

Je recommande fortement!

Amazing place to stay!

Nice hotel, well situated near the Via Train station "Gare du palais " We walked from the train station to the hotel. The rooms are very clean everything was spotless. The king bed is really comfortable. We really enjoyed our stay. The only small downside was that I wanted to make myself a tea and there was no kettle in the room. I asked at the reception but the one they had had already been lent to another guest. There is a coffee machine in the room but a kettle would be a nice addition. ( I still got my tea! I went to the gas station across the street to buy a cup od hot water.)

Staff is courteous, got some good dining recommendations. Hôtel is outdated but clean. location is perfect to walking into Old Quebec. Liked the Nespresso shots in the room. No hotel parking. Parking is on the street, a paid parking lot is close by.

Clean room, very helpful staff, short walk to many things. Bonus, gas station across the street for room drinks and to fuel up before leaving town.

Clean, courteous. Close to everything. Wonderful restaurants nearby!

Staff at reception is very friendly and helpful. The hotel is overall clean and classy. Convenient if you’re taking via rail.

Room was spotless and the staff was incredibly helpful and friendly!

Good location, rooms small but clean, bed smaller than advertised - booked a queen, was a double

Great location to start and finish your day

Exceptional service, the staff was wonderful. Our room met our special requests without exception. Excellent location for all the local highlights.

Room was super clean, staff was very helpful