The front desk clerk was awesome. He was kind, professional and totally helpful as my wife and I checked in for this weekend. The door to Our assigned room door was opened. We entered the assigned room which appeared to be clean, but when we went to get into bed, the linen was filthy! I immediately called the front desk clerk, and he assigned us to another room immediately which was clean. However, The patrons above our first floor reassigned room were totally disruptive, they made noises by walking all evening creating this cracking noises in the ceiling of our first floor room, and early Sunday morning which was terribly annoying! Also, The security access entry door was broken to the rooms in the 2000 room building. This needs to be repaired for security purposes. Also a written notice should be given to all hotel patrons regarding noise to ensure that they are respectful of others in the hotel.