The first room I was put in had a overwhelming mouldy smell, to the extent that I actually found mould on the furniture - this is highly unacceptable. The bathroom was mouldy, the shower head was super clogged/calcified, and the general condition of the room was just not up to Southern Sun standards. Also the door to the room’s lock was missing/not working. Never again.

It was amazing

It’s great as it’s side of the road to sleep and proceed - refreshing

After checking in at reception ,we went to the room. Immediately we opened the room there was this unpleasant damp smell. We phoned reception to tell them and to request for another room. We were told that the rooms are the same, all have carpets. We checked out without sleeping or staying in the room.

The hotel was clean and tidy. Staff are friendly and welcoming. Rooms are outdated and need a revamp from carpets through to furniture and bathrooms. Pool and gardens are well kept. Be prepared to wait a while for pool towels as they were never available at reception the 3 times we needed them... Breakfast was not great but had the necessary components to get by. Coffee was dispensed in an urn and tasted stale at every breakfast seating. Chef during weekday duty overstuffed the omlet and did not take orders correctly... Overall an average experience at a fair price.

Central for business. Clean. Friendly staff

Our stay at the hotel was superb except that the bathroom door was broken and was never fixed for the duration of our stay. Nevertheless the bedding was clean and always attractive. Thank you so much for the ever welcoming staff at your reception and dining hall. Good work, keep it up.That was stunning !

I liked everything

Our stay with our family n friends was amazing, absolutely friendly stuff. The place was kid friendly aswell. Peaceful wth lovely green trees n flowers. We loved every moment.

This property is a gem in a haystack - well situated for driving to Kruger, yet near to most amenities in town. Rooms were clean, food in the restaurant, while basic, was good, and the highlight for us was really the staff. Everyone was very friendly - from Nomi at check in, to Margaret at the breakfast, to the morning and gate staff. Also, a shout out to the housekeeping staff - they were consistent and did a noticeable job. Price was right, staff was friendly, and we'd stay here again if we/when we come back. One caution though - while the rooms are nice, the word "suite" is a bit generous. Those rooms are just bigger to accommodate a table or couch. The pictures are accurate, but WYSYWYG.

The staff is amazing and friendly. Hotel itself has old furnishings and meals just regular

Their dinner buffet was extremely disappointing, it would have been better to eat at the local restaurant. Breakfast on our first day was marvellous and the service on point. But on Sunday morning it was packed and clearly they are unable to plan or accommodate a bigger audience without compromising service. The breakfast on Sunday was underwhelming, dry, unpalatable, no variety. Do not stay there during peak times because they can't handle large crowds

The property was beautiful!!! The staff very kind and attentive. The room was comfortable but a bit musty. After running the AC it got better. You need a car to get around as the nearest grocery store or restaurant is a few miles away. Breakfast was incredible! They even have to go breakfast bags if you need to leave early for a tour:)

The toilet was linking, we can only watch SABC news . Staff was friendly.

Thatch roof was leaking in our room. Rooms need to be modernised. Needs to be a separate shower not a shower in the bath. Do not need the baths in the rooms. Staff were very nice and polite. Buffet breakfast was good Lovely little cozy pub inside the property

Location, pool access & scenery. Didn’t like closing doors To the restaurant while people Still eating.

The trip was amazing, visited so many places. If you love nature, that's the place to go to. Natural pools and its cleaned naturally no chemicals added just clean running water from the mountains that goes through the forest. The hotels was so amazing with clean sheets, rooms kept clean, all the houses have airconditioner

I had a great time there with my partner who later in our way home completented your staff kindness and generosity. That was my third visit down there, and your staff remarkable service never subside but instead it improves all the time. The service within the poolside from Bab' Sias and the lady whom he was training was one of the best service i could highlight. Your remarkable catering staff and waiters team work hardwork cannot be overlooked as they each try by all means to maintain the remarkable high standard each whwther it was breakfast or dinner time. Well i am going to be visiting again within 2020

It is a very nice hotel, however outdated. It would be nice for the price it is to see it modernized a bit. It is perfect if you have pre-arranged safaris, I would recommend with Getyourguide. I would tell them that they need to kick up their breakfast if you are leaving early in the morning, as they gave yogurt, etc unrefrigerated, and some strange food options. But, if you are around for the normal breakfast (not going on a safari) then it is excellent! I felt a little bit insecure that the guards just opened up the gate for me every-time with no questioning, even the first time, while I went to go visit my friends at other hotels nearby all seemed to have their security guards be very through, question everyone, etc. It would add more security.

We had a very pleasant and enjoyable stay. Both the TV and shower needed attention it was sorted out quickly. Sboniso in the Dining Room was most helpful. In all our travels both local and overseas he was the best.