Overall Ratings & Reviews Hôtel Charing Cross

Great location, friendly helpful staff, modern compact room with nice bathroom, shower over bath with no hand rails, very high step into bathtub. Could be a challenge if you are compromised. Nice breakfast, however only sound out there were cooked eggs available to order because another guest ordered. Staff were not forthcoming with this information. Not a deal breaker!

This room was tiny! Too small for my wife and I to be in the room with 2 open suitcases. Bathroom was also small. No room for me and my long legs to sit on the toilet. No chairs, no table/desk. It was less than relaxing to be in the room. Bed was too small for 2 adults. Street noise all night long…Staff was friendly and accommodating. I would not stay here again

We felt welcome by all the staff member in the hotel from front desk to housekeeping and breakfast service. The rooms are well decorated, clean and comfortable. Breakfast has many choices. Easy to get around. Would stay here again for sure.

There is no counter space by the bathroom sink, for toiletries: there is toilet paper, almost empty shampoo by the shower and Kleenex and that’s it. No soap, no lotion, no shower cap nothing. The shower towel I had on my first day is worn out and tattered. There is a fridge in the room but it is full of hotel merchandize and there is no room to put your stuff. They take the room key when you go out and it made me feel unsafe. The bedside table is wobbly and I didn’t trust it will hold if I put my water bottle. The elevator is very small. The left side of the bed is 17 inches from the wall and the right side of the bed is only 6 inches from the wall and I can’t get to the bed by that side for it’s too narrow. Distance between sink and toilet is 18 inches. The distance between toilet and wall is 7 inches and between toilet and bathtub is also 7 inches. My room in this hotel has very dirty floor. The floor has brown carpet and there are so many dirty stained spots on the carpet and the high traffic area by the room door and by the bathroom door are even dirtier and more stained. I was treated harshly, mocked and made fun of by hotel staff for commenting about the very dirty carpet in my room.

This hotel is managed the nicest and friendlies person, the staff is also friendly, and they try to understand you even if you don't speak French. Lots of great dining, shopping is unbelievable, not even 2 blocks to the Metro. Very walkable area as well.

Very small rooms and bathrooms, housekeeping smelled causing the rooms to smell also. Floors were dirty and stained, beds were very hard

The hotel is clean and comfortable. Staffs are nice. The only problem is that it’s a bit noisy (due to traffic) at night. I will highly recommend this hotel.

Subway and bua station near, lots aof place to visit near, lot of restaurants and goo zone to walk

The hotel was in a nice and good location but the lobby was small and smelled like smoke. The elevator was very outdated and the single bed room was smaller than a decent sized walk in closet. The bathroom was updated. This would be a 1 star or two star at the maximum rating in the USA.

Dirty and outdated. Carpet was super old and worn out. Staff was not friendly and there is no air conditioning. The fan worked for couple of days then quit. Never recommend it to any one

Dry Cobi Eng next to a lot of restaurants and the train station. Unfortunately it doesn’t allow u to eat in ur room or have a trash can in ur room. However they have a trash can in the bathroom. It’s tiny for a room and the lift only fits two ppl at a time or 1 person with suitcase. There is a weighing scale for ur luggage it’s just that it’s a person weight scale. The staff is nice and super helpful so if u need to ask something don’t hesitate to inquire it

This is not a fancy hotel, but considering the excellent location, a great value for the price. The Hotel staff were pleasant and easy to deal with. I would stay here again if I was traveling to Paris.

Room quite o.k. considering it was cheap. Bathroom looked new. Bedroom very small but alright for one night only. Not happy about having to pay city tax on checkout...invoice said taxes included.

only the location is what I am happy about, the hotel is close to Gare St. Lazare, it is central paris and with many metro lines. But I am not happy about the service and the wifi which I need to pay extra to get. the room has basically no cell phone signal, and the wifi is not free, although they mentioned this in their terms, but still for business, I wont recommend this one at all. Consider the service, the price for the room is not cheap then.

We stayed 4 nights in the hotel for the Paris Marathon. It is walking distance to Champs Elysees, Arc de Triomphe, Concorde & Louvre, as well as being 100m from Gare St Lazarre with metro & buses. The staff couldnot have been more helpful & friendly. Our room was big enough, with comfortable bed, although the pillow was hard. There was a mini bar & a safe. Decor is "tired", but the room was spotlessly clean. Continental breakfast offering bread, croissants, ham, cheese, jam, boiled eggs etc is available at extra cost. This is not the hotel for you if you are looking for luxury, but for the central Paris location it offers excellent value for money & we wouldn't hesitate to stay here again for next year's Marathon.

Good location. But this is the only advantage. Noisy, small rooms, dirty

This hotel is in a fantastic location, with very easy access to all public transport, and therefore all of Paris. I booked this one as I was late in my travel arrangements and had somewhat limited choice in accommodation. However, the hotel still has quite an old feel to it, case in point the rooms had keys rather than an electronic swipe, and this had to be left at the front desk when going out for the day. This proved to be somewhat inconvenient as I returned cold and wet, and wanting a change of clothes, and there was no-one at the front desk when I arrived looking for the key (and I was not the only person at the time looking for their room key). Luckily a friend who accompanied me was able to assist in locating someone. The room itself had only 1 window that opened on to a tiny court-yard. The fixtures could have done with an up-grade / modernisation. The bathroom had a bath that was so high I had to climb into it. A shower would have been a better use of the space. I had stayed in similar priced hotels in the area before, which proved unavailable on the dates I had to be in Paris, and they were a bit more modern. I wanted to like the hotel, but I think it really needs an up-grade all over, from bed-linen to rugs to plumbing, even if it is done gradually, room by room, this would really make the hotel stand-out in its' price range. I travel to Paris 3-4 times a year. I would like to think that if I stayed here again, there would be improvements.

We were locked out of the hotel when we first arrived & had to call the hotel from outside to gain entry. The reception was unattended and the room maid who let us in could hardly speak any English. We were given a tired old room, with a full length door onto the balcony which looked like it has been forced in as it wasn't closing properly. Given that & that the room was right next to a fire escape we didn't feel secure and asked to change the room. We had to wait 10-15minutes until the "Director" (owner?) arrived who changed our room to a better (renovated) room on the 1st floor without any argument, which was very kind of him. Not sure if we will stay at this hotel again.

The location is handy for public transport, a stones throw from Saint Lazare metro. We wanted central to the southerly Eiffel/Notre dame etc, and northerly Moulin Rouge/Sacre Coeur etc. The hotel has boiling, as paris was hot - but no air con unit. The shower head broken so couldnt shower without holding the unit up so it pointed at you. We tried to book a shuttle for the airport. The member of staff took our booking. Then stopped us later to tell us the price he gave us was wrong. Then came to the room to change the deposit he had already taken, as he got that wrong. He then called the room at 5am, to advise us the times we requested couldnt be accommodated, and offer us new times. 5AM!!. On the last day we left our luggage until time to depart, i told them one of my cases was fragile - when i came back it had been moved elsewhere and had something sticking into it - damaging my contents (the other case was fine, but wasnt fragile). All in all, whilst they were pleasant, general incompetence was what struck me

The hotel is in a great location and it is close to every thing you need. the price is pretty good compared to other places in Paris. In fact it is good deal. Hotel staff were friendly and if any issue comes up they care. I have to change my room and they did hat without ant additional charges. Overall it is good place and I recommend it.