Overall Ratings & Reviews Holiday Inn Express & Suites SUMTER by IHG, an IHG Hotel

Great customer service. Clean.

It was a busy weekend with graduations. Overall we had a great location. I’ve stayed at this hotel on several occasions and staff is absolutely fantastic, and they did amazing with so many activities going on that week.

It took 2 hours to chec

Right in middle of everything needed

Amenities in the room were great.

Very nice

Everything is as expected

Check in was quick and seamless. Lots of restaurants and stores near by.

Front desk staff is friendly with expedited check in. Property is well maintained with well staffed housekeeping. Safety is a priority.

Was ok

The only thing that’s was bad was the fire alarm went off 6 in the morning and the location was evacuated.

The bed and pillows were comfortable. I liked the Dove bath products in the bathroom.

Few issues with room temp upon arrival but fixed quickly.

I only review when a hotel exceeds or falls short of expectations. This hotel exceeded. Not for any one reason. It was just very good and comfortable, well appointed and clean.

Great breakfast, awesome staff,

So clean and comfortable!!

Check in was easy and room was nice and very clean

The hotel was nice, the only issue was that it was an odor in the room. We told the cleaning attendant, and she brought some Lysol to spray. other than that, it was cool.

The staff was excellent. All very friendly

Wonderful stay here, clean, quiet and the staff were very polite and professional!