“Fatima was incredibly welcoming, accommodating, and attentive. Although I could have waited for housekeeping the next day—since my kids tend to make a mess with their snacks—I asked to borrow a broom and dustpan because housekeeping had already left for the day. Instead, Fatima insisted on coming to our room to clean both floors, even though she didn’t have to. We had a connecting room, and her willingness to go the extra mile truly made a difference.
Not only was Fatime amazing, but the entire staff was also exceptional. Everyone was kind, helpful, and went out of their way to make our stay enjoyable. It’s service like this that keeps guests coming back!