Overall it was good!

The only thing good with this hotel was available parking. The entire hotel is not clean. Both of the rooms I booked had no towels. While at front desk, two other guest were asking for towels as well. When I got home, I realized during check in my ID was not retuned. I tried to get a hold of them so they could mail to me but they NEVER answered the phone. Book wisely.

Staff

Habitación limpia. Camas comodas. Excelente ubicacion. Regresaremos

The place needs attention to necessary details It is a beautiful building that is in decline due to the neglect of maintenance The noise of the nearby disco makes it difficult to rest. The only redeemable thing is the location

Yes it was very neat

es un hotel de 3 estrellas.. muy economico y centrico. durante el dia puede haber mucho ruido en la calle y musica, pero en la noche si se puede descanzar. habitaciones pequeñas y camas pequeñas pero pues era lo esperado al ser un hotel economico

na

Unless you were just looking for a place to sleep, do not book this hotel. It is old, dated, rundown, and not very clean. The front desk clerk is downright rude. Its location is good. But that is the only thing to recommend about it. The housekeeping staff appreciates tips and cleaned our room well after leaving 50 pesos.

The receptionist needs costumer service training. Too short and unwelcoming.

El lugar es sencillo y por el precio creo es razonable, no son las camas más comodas y le falta mantenimiento a muchas cosas, ya que aunque funcionales se ve que ha pasado tiempo y no se le ha dado la atención. Al llegar una chica atendio y fue muy amable y estaba atenta, pero al caer la noche se quedó un varón que tuvimos que esperarlo mucho tiempo para que atendiera, no se encontraba nadie en el lobby y no nos ayudó a despacharnos. El hotel esta muy bien ubicado, a dos calles de la catedral y a 5 minutos de la alameda, entonces es bastante conveniente. En general, por el precio creo que esta ok.

Nice building but needs lots of work, rooms are very old, faucet and toilet did not work. Hotel clerk was very helpful and moved us to a different room.

Hotel is beautiful but it needs remodel. Also it would be alot better if it dad ac, our visit the weather was ok but starting to feel hot. The hotel is close to everything

Very good location, ok Cleanliness. Very poor maintenance, seems like the last time there was a maintenance or upgrade was DECADES ago. Was not expensive but neither cheap. You are NOT getting what you pay for. Because of the location and the beauty of the building this place could be great if they keep up with the cleaning, upgrading and maintenainance.

This Hotel has an excellent location, it is near to shopping, restaurants and interesting places to visit, is in downtown of Saltillo, you can walk everywhere and iit is mostly safe, BUT, THE HOTEL NEEDS A TOTAL OVERHAUL... THE MATRESS IN THE ROOM I STAYED WAS AT LEAST 20 YEARS OLD AND FILTHY, stained, I had to put layers of clean sheets to be able to sleep in there, the pillows have to be thrown away and put new ones, needs paint and cleaning, There is no heat in the rooms so you have to use blankets an it does get cold in the winter since Saltillo is very high above sea level, all the bedding has to be changed, sheets and blankets are VERY OLD AND DIRTY, STAINED... You have to ask for clean sheets and check everything before you take the room. I love the location and parking is next door, no problem, the problem is everything else as explained... The staff in front desk is nice and helpful.... Also No irons in this hotel, I ask for one and they only had 2 and none worked... Whoever owns this hotel needs to spend some money to even rent liveable rooms!!!

Construcción antigua falta actualizarla un poco

The worst hotel ever. No towels. No cable available but TV did not work anyway. Very cold outside and bathroom window cannot be closed so room was like sleeping in the fridge. Staff said yes to everything but did absolutely nothing. If they answered the phone they just hung up so you always had to go to the desk. Horrible experience!

The room was dirty from the last guest and the toilet didn’t flush. The only good thing about the hotel was the proximity to the centro. We left a night early.

The service was terrible. Staff did not answer the phone, so my family could not reach me when I was I’ll. There was no bottled water in the room and I had to ask for towels.

Un hôtel avec du potentiel avec un bon emplacement pour visiter à pied le centre historique. Le bâtiment est beau mais il commence à manquer d’entretien et soigner les finissons des chambres ( des câbles télé mal rangés, des fissures sur les mûrs, termites, des draps et couettes tachées et déchirées pas trop propres, un odeur de fois de égouts…)