Resort was incredibly clean and beautiful. There was a ton to do so no need to schedule excursions. We saw/swam with sea turtles, octopus, stingray’s and many different fish right off beach. There is property is massive and the food is incredible at all buffets and restaurants. I promise you will not be disappointed.

We have stayed at this resort a few times, with our first visit being 16 years ago, and we still love this property. The grounds are beautiful, and you can see how hard the staff works every day to maintain everything so well. We had no problems booking à la carte restaurants for five restaurants.We simply made all the reservations at once for the entire trip. Our favorite restaurant was the Mexico Lindo restaurant, and our server, Rigoberto, was excellent and provided great service. We really enjoyed our stay. The weather was great, and although it was warm, there was a nice breeze every day that made the heat much more pleasant. The only downside during this trip was the ocean and seaweed situation. Every day there was a red flag, strong waves, cloudy water, and a lot of seaweed. The staff worked incredibly hard doing manual labor to clean the beach, but it seemed almost impossible to keep up with it. I truly wish a better solution or machine could be found because the workers have to do this difficult job in the heat, and the smell can be very unpleasant. As a result, we spent most of our time at the pool, which was still enjoyable. However, if you are someone who loves the ocean and beach (which is the main reason we choose this type of vacation) this may be disappointing. I understand this depends on the season and is not the resort’s fault, but I wanted future guests to be aware. Thank you, Barcelo, and thank you to all the hardworking employees.

Staff are unfriendly in all areas of resort. From check in staff to servers to room cleaners. I will never book at this resort again. Food is below average, they keep serving what looks like left over dishes.

Our whole group mostly agreed that the food was not good. The presentation was very nice. Our hood was around 40 people

The number of activities is huge. I like that! The food was Excellent. More effort to keeping the beach in good condition would help your cause. A better system for walk up bar service. Within our party of 6, all but one of us experienced que jumping, which led to arguments. Lines on the ground where people need to line up for drink service.

Large resort with lovely covered walkways throughout the resort. Very serene and family friendly. Several pools to enjoy and great snorkelling right off of the beach! Remember to bring beach shoes as the beach has some rocky areas. There is a doubled decker bus that runs every 15 minutes or so, that stops at the lobbies of each of the 6 sister resorts. You can also walk from one end of the sister resorts to the other end in about 20 minutes. Lots of choice at the food buffets and beach side snack bars. You must be dried off and wearing a shirt or other cover up clothing to eat at the beach side snack bars. You cannot take food back to the beach. The a la carte restaurants were all very good as well, lots of choice on the menus. Book your a la carte reservations at guest services immediately upon arrival. There is a mall in the middle of the resort with a Mexican Plaza next door for all souvenir shopping needs. Strikers is a sports bar (all ages welcomed) that is opened 24 hours a day with food and beverages available, located in the mall just off of the Caribe lobby. The only thing missing at this resort, in my opinion, is a coffee bar but there are different types of coffees available at the buffets and beach side snack bars. If you are looking for a relaxing place to unwind, this is the perfect resort!

The shoreline was very rocky, which made entering the water difficult. There was also a lot of seaweed, but the hotel staff diligently cleared it away, making our morning swims much more pleasant. The food was fresh and delicious, with a wide selection of fruits and vegetables. The rooms were clean, and the bed linen was fresh and clean as well. We had a wonderful time staying at the resort with our family.

so much to do

Had a bestie trip, great resort for everyone, family’s, couples, singles, weddings, staff was so accommodating

Clean property, very friendly staff. The resort is huge so bring your walking shoes. Lots of different food selection and entertainment areas.

It is way too big. If you go with a group, they might just move you to any of the 6 or so properties- and they don’t care that you’ll then need to walk 2 miles to your friends area. They didn’t give us our “a-la-cart” reservations so we had to eat the horrible buffet food all the time. We had 6 people -a friend and I each booked ourselves and 2-18 year old girls. Then we wanted to have her and I in one room and the girls in another- in their view that was absolutely NOT POSSIBLE- no idea why??? We all paid and they allow 4 per room??? What’s the problem??? If you swap wrist bands and they find out they’ll call you everyday and threaten you!

Perfect

Im only allowed to book 2 restaurants for my 4 night stay

Amazing AL complex, great food, beautiful beach and pools.. only complaint would be that we tried to celebrate a birthday, had email confirmation from hotel weeks prior but unfortunately did not have any celebration items like cake, flowers etc ( all of which has been confirmed via email)

the room was ok...the one bed had dirt on it but sheets were clean. Very damp. Our refrigerator didn't work so my medication was ruined. The resort was pleasant enough, just not a lot of "bang' for your buck.

Electrical outlets in the room didn’t work, fried my curling iron. Blow dryer didn't work. Bed dipped in the middle, room need a full deep cleaning, refrigerator was cool but not cold, food was blah, resturants hard to get a reservation.

Great stay and the food was so/so.

Amazing resort for families of all ages!

Resort offers so many activity options, best part. Food was good, but not getting any reservations was not. Rooms were exactly what we thought for a less expensive option. Check in was rough and way longer than it needed to be.

Place was awesome!