Staff was friendly, Grounds were amazing, service was amazing

We have had an amazing week at your hotel, and will recommend the hotel to everyone! We will be back! <3

Yes

Wey good value for money

Absolutely fabulous place will definitely go back later in the year. Perfect location. Beside the beach. It was just Perfect 👌

Ok

Amazing !!!

We were there 7 nights. Our room was cleaned each day. Overall the place is nice and upscale. Stayed in building 2 overseeing ocean and pool. Pool areas are not big and don't have lots of loungers. Beds were a bit hard as I woke up sore. Lobby is nice. Staff was overall ok but our stats in other RIU properties on other countries seemed a little more friendly at the bars. Mayce this is just cultural. We were there in late February. Perfect temperatures to explore. Lots of older folks with walkers or canes. Nice to see the older generation still traveling and better than loud spring breakers. I wouldn't have liked staying in the building behind the lobby. Too far from the ocean, small pool area, with no views.

The room was clean and the staff were very nice.The food was great. My concern was that I fell down the marble stairs, I might suggest a rubber tread perhaps but I enjoyed my stay there. Will definitely go back. Loved the location.

Only spent one night but Clean, good price friendly staff, delicious food! Not great wine.

Fantasti

Great room. Helpful staff.

Clean room, hardworking staff, great pools and buffet

Room was great size for 2 adults and 1 child. Food very pleasant. Staff friendly and location great!

Highlight of this hotel is the friendliness of all the staff.

The hotel is great, all amenities are well kept and the location is amazing. The only thing we had a bit of an issue with is a strange vibe of some staff members not being too helpful, not welcoming and one of them actually very sarcastic and passive aggressive , some refusing to speak English. Quite disappointing because the hotel itself is great.

Food and service was good but the rooms need some renovation.

Our room was disappointing. We have stayed with RIU on 4 other occasions and the standards at this one did not meet our expectations and were not as nice. Our room got no sunlight. It looked over a back alleyway. Towels in the room were very old and threadbare. The size of the room and the bathroom was half the size of any RIU we have ever stayed in. While the food was good with a lot of variety the restaurants were quite chaotic at times. Wait staff would seat people at tables on some occasions and at other times it was a free for all. The restaurant capacity was not enough for the amount of people waiting to eat and we were required to line up outside the restaurant. While our time at this hotel was okay the standard of RIU wasn't evident and it did not meet our expectations of this chain. This may mean we don't book with RIU in the future.

All areas spotless, just felt they were more welcoming to Spanish people than English, I get we are in Spain, but we are all paying guests, and I am always very polite

The staff made our holiday, our room was spotless, cleaned everyday.