Best Western Plus Durham Hotel & Conference Centre

Explore Best Western Plus Durham Hotel & Conference Centre
7.8
Pleasant
From 1,001 reviews
Cleanliness

8.0

Room Comfort

7.8

Location

8.0

Service and Facilites

8.6

Traveler Reviews Best Western Plus Durham Hotel & Conference Centre

Number of reviews per page
20
40
Top reviews
Caightlyn
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff spoke way too quickly, making them hard to understand. And NO LAUNDRY Facilities contrary to them claiming there’s laundry and dry cleaning. I picked this hotel specifically so I could wash my babies clothes. Was very disappointed to see they flat out lied.
Eni
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes it was. Staff was friendly and accomodating especially Alex. Service was good for our short stay.
Glen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Michelle
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast is not great but the rest is fantastic
Jasmine
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Newly updated and very nice quality for the price.
Elie Anne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing staff ! Clean room ! The breakfast was plentiful. The coffee was good ! For 120$ this amazing !!
David
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room and breakfast were just fine. The process of getting back my $135.00 not so much. I have sent you my concerns re a refund but have heard nothing. David
Darren
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Showing its age. Clean, comfortable though. They need boot trays and carpets at the entrances to the rooms. The tile is terrible for wet or snowy/dirty boots. Breakfast the first morning was cold.
Daniel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room
Scot
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great check in - helpful staff. Clean!
Lindsay
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staying with a school volleyball team and a fire alarm went off at 7am. Apparently it was just a test, but that experience was not fun at all.
mark
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were great.
Christina
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Jacob
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were great. Will stay here again .
Margaret
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean
Skye
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was fine but the tv went in and out a lot and the hot water was not consistent, we were there for 4 nights and 5 days so I would recommend telling your guests about the tv situation before checking in
Gawayne
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean
Lindsay
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was very clean, and the staff were excellent.
Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was quiet and staff friendly. Heating worked as expected, Hot water with great pressure when used for shower.
Number of reviews per page
20
40