This by far is the most beautiful property i have visited anywhere in the world. Perfect in every aspect.

Lovely spacious high ceilinged room. The spa and pool are very enjoyable.

We stayed 5 nights. The complimentary breakfasts were great with a big variety. The folks at the front desk were super accommodating helping us get taxis and anything else. Rooms were nice. They don’t let the AC get too low here. It’s probably about 80 in the room on a hot day so warmer than I would set the temp at. But there was a heat wave going on. Overall , we would come back.

Breakfast was good but AC was not powerful enough to keep the room cool. We needed a fan and the room was still hot.

Lovely Spa hotel well located between Pisa and lucca

This is a charming old palace with lots of personality and the staff all were excellent. It was a welcome overnight refuge from Pisa after our plane was cancelled. Keep in mind it’s primarily a spa hotel with its own rhythms. And the food was delicious if a bit pricey. Also try the gelato shop across the street for the best gelato.

Extremely clean rooms, very friendly staff, very nice breakfast and incredible spas!

The breakfast buffet was amazing and full of options. The staff was super helpful and accommodating. The thermal spas were relaxing but recommend early so it’s not packed with people. The hotel itself was incredibly hot in hallways due to thermal spas but front desk delivered fan directly to room when asked for. However, if you ask for “garden view” room, it is view from hallway directly outside bedroom which only windows open up to hallway. It is about 15-20 minute drive from Pisa centrale so be prepared for cab fare. But are delish places to eat/drink within walking distance.

Staff were great; Spa was a great plus

Prices are very high for a low quality of the property

Great customer service

Very bad hotel

Beautiful building with character. Bit of a rabbit warren inside though -our room was on the 3rd floor and we got lost several times trying to find the pool. We didn’t realise the outdoor pool is heated and the temperature was in the mid 30’s so not a refreshing dip but would be nice in cooler weather. The sun beds were very hard. The terrace restaurant was lovely with very good food and attentive staff.

The property is an old facility. The spa offered is just an average condition. Breakfast is so simple and has a few selection.

We had a wonderful stay in this exceptional property, the staff were great and the dinning was excellent.

No issues, staff was awesome, friendly, courteous, food was awesome, plenty to select from. And what can I say about the variety of wine selection, Chianti was great, excellent body, color, hreat aroma.

Beautiful hotel. Everyone was so warm and friendly. The morning breakfast had a nice variety. We are looking forward to returning. 🙂

Poor

Basic room, no hot water in shower. Great amenities and staff!

Great hotel with great amenities. Can’t wait to come back again and stay longer.