Overall Ratings & Reviews Swissotel Resort Phuket Patong Beach

There is not much food, very poor room service, or lack of items such as towels, foot towels, drinking water ...

Accommodation near entertainment, easy to find things to eat

The bathroom had a bad smell, maybe from the sink drain. There are no room slippers, and you can hear footsteps from the level above your room.

Top Notch! On point amazing service!. So the reception lady gave us an upgrade because the room we booked wasn't available. So we stayed at the Family Suite (which is so adorable) and have free ticket to a welcome drink at the 7th Fl. Swimming Pool Rooftop Bar. We order mojito, orange juice and apple juice they were all delicious, the bartender, Aldrin, ms.Claire and ms. Esra were very friendly and talkative. And the breakfast food is super great. The staffs were attentive, kind and helpful. The location is back to back with Hooters and near the beach. So easy to stroll along and go sight-seeing whenever you feel like it. And oh, did I mention the Interior inside? Needless to say they're all Instagrammable ;)

Not very good value for money, but the staff are warm and friendly!

Everything was perfect, the hotel is close to the beach and good breakfast

Everything is good The Czechs are very slow. The details do not look surprised to see the professional to book well. No preparation for guests.

The staff is not ok. Slow about breakfast.

The old room, the patterned glass, the sheets began to black.

A very good location. big room. clean

Dining room when many guests can not accommodate. This time the family did not go to the service because it can not wait for a long time.

Overall very good The service is very impressive.

I like staying at this hotel excellent location nice service clean

Great room, but walking very far. Cleaning staff could not thorough care. Some of the rooms are not really enough.

Love the people there. Room Abit old but its ok. Facilities are clean

We love the stuff and they help us give a connecting room because we bring our kids and helper. Nice lobby even the room quite old. And nice people.