Great staff and building!

Everything was amazing. The staff were extremely helpful in directing us to the highlights of Napoli. Molto Grazie to Mario and the entire reception staff for helping to make our first visit to Napoli an enjoyable experience. The hotel is impeccably clean and very convenient. When back in Napoli we definitely would go back.

Nice Hotel, near to amenities, helpful staff!

Room is very nice , however traffic noise is busy early morning. The breakfast is very nice. Staff friendly and helpful.

Rooms were comfortable and clean. Breakfast has a limited selection. Staff are incredibly helpful. Beware location is noisy because there is major building work next door with drilling from 8am weekdays.

Nice property

The location was great. Close to everything, the old city, walking distance from the port and the metro station . The staff was very friendly and helpful to give directions to go around the city. I really recommend this place.

Amazing, central hotel with wonderful and helpful front of house staff

AC not working in room. Ants in room. Dated bathroom and decor. Close to Spanish Quarter and port. Many dining options near by. For transparency, I didn’t speak to a manager for support and after 1 night, I simply made the decision to leave early and change hotels.

Excellent location. Close to many shops, restaurants and transportation. Front desk staff were amazing. Breakfast was excellent. Executive room on 3rd floor had a small Juliette style balcony and room was a good size.

excellent location . very friendly staff too bad we stayed only two nights house keeping does a great job

It was just average for the price. Location was good

The hotel was excellent. The rooms themselves were very old linens and towels. There was not a chair in the room and the shower was extremely slippery.

Good service & Location

Very close to all forms of transport and walking distance to many tourist attractions.

The location is great but we stayed just one night because the next day we took off to Sorrento but this hotel is close and walking distance to great attractions. Mario de Manager was very helpful,great attitude.

Do not book this property. The area isn’t great, and the AC doesn’t work. This is supposed to be a 4 star property taking over $200/night, and they are lying about the AC not working. We booked 3 rooms as a group, and they gave each of us a different excuse as to why the AC wasn’t working. Reasons ranged from city hall cutting their power (clearly a lie since everything else was working) to technician has turned it off and it won’t turn on till after the weekend. Properties also usually take any payments at check out. Conveniently these folks asked for payment up front, knowing all these issues. The rooms were also very small, and dated. Will not be staying here again. Do not recommend.

Skip this place. It is way too noisy at night. The elevator motor was shaking the walls all night. You couldn’t pay me enough to do that again. Messed up a whole day from no sleep.

We booked this hotel based on pictures and reviews online. The room was on the first floor facing the main street. Not only was it old, dirty and the shower drain was clogged (they had to come unclog the drain) but also it was extremely loud. There was noises coming from the street from honking cars, people talking and waking by and loud music coming from the cars driving by. I could hear cars honking until 2AM!!! I would give this hotel zero if I could! The hotel staff were extremely nice but just sucks that we had such a terrible room which was very different from pictures online. They were sold out or else we did ask them to move our room but I’m sure it wouldn’t have helped with the dated room!

great staff