Excellent location. Staff was wonderful. Would definitely stay here again.

Great central location with an inclusive mini-bar.

Perfect location right next to Charing Cross as well as Embankment stations for the tube. Easy travels to see all the sites from Tower of London and borough market to Big Ben and Westminster abbey and so much more. Staff was incredible and very helpful when assistance was needed. Breakfast and dinner were fantastic but a bit pricy. Many local options to break things up and save a few dollars/pounds

Great coffee bar too

The location was very convenient to many areas of interest. The staff was very friendly as well.

Good air-con, excellent breakfast. Studio room great for a family of four.

Location, room, restaurant, staff, everything was perfect!

Fantastic location and wonderful staff- all of them!!

Overall, the hotel is excellent. My only critique is that the mattress seems quite old and sags significantly when lying down; it might be time for an upgrade

I will come back to this hotel in a heartbeat.

The hotel is great. It’s actually better inside than what it looks outside. It’s pretty new and the rooms are big and modern location is great. The stuff is great. My only reservation with the review is that they gave me a really bad room third floor looking at the AC inside. I travel all over the world and I like when I get something better than the worst room in the hotel.

Beautiful historic hotel in a convenient location; highly polished and helpful staff; restaurant on site; close to sites; the only issue was the fact that the toilet didn't work well

Wonderful location, helpful friendly staff, clean comfortable room and an amazing breakfast buffet. What more could you ask for!

Great location. Friendly staff. Will definitely come back.

Beautiful interior design and competent, respectful, helpful staff. Room size was great! Lovely attention to detail with amenities.

Great location, beautiful hotel and extremely accommodating staff. Strongly recommend for families.

great bar on site. hotel close to everything.

Be ready to be confused on how to get to and from your room. You have to take 2 elevators and the floors are not the same level even though you never change floors. Our room was extremely warm when we arrived. Apparently the air was turned off by the staff. We arrived during extremely high temps.

Absolutely beautiful hotel, the room was clean and cozy, we also had a balcony to walk out on. Our view faces the pond of ducks and swans. The staff was always delightful. The breakfast and dinner were delicious and the setting breath taking. We will be back. It was in the heart and walking distance to everything. Try the donut place across the street for fabulous pastries. The subway is a step to the left out of the entrance. I cannot express more how much we loved the hotel and the location.

Great location, a little dated. Staff is ok, room not cleaned until 430pm.