Main reason for booking was the pool which was open and warm and great for kids. View from the top was spectacular. The room was very big with a separate living area although the TV was in the bedroom not the living room side. Breakfast was fairly good although more hot food options would have been good. good location, walkable to Costenera Center mall. The whole hotel feels a bit like a bankers hotel in the financial district but was fine. shower wasn't great. Beds were very comfy and room was warm

Wuality rooms. Polite and helpful staff. Bar dining vey good. Wuiet. Perfect business hotel.

The breakfast and views were great

Great hotel. Location was super. It is close to nice restaurants and mega shopping mall. Breakfast was good. Only complain INTERNET really bad. Rooms need a router.

So friendly

We stayed here for two nights but arrived late on our first night owing to our flight's arrival time and left very early in the morning due to our flight's departure time! But... This hotel was very well located in a safe neighborhood (IMO). Walking distance to restaurants and the Costanera Center. The hotel itself was very well priced and we got a huge suite for our stay. The room was very clean and the beds were comfy. We would have happily stayed longer and would definitely consider this hotel when returning to Santiago in the future. The hotel staff were friendly and attentive. We only had the included breakfast for one of the days as we left at around 3.30am on the final day. The breakfast was pretty standard (similar to the offer of most Santiago hotels) but it was tasty and freshly prepared. We sat on the outdoor terrace (breakfast is on floor 17) and had a spectacular view over the surrounding area. The pool is on this floor as well - we didn't get to use this facility but looked through the doors to it and it looked great! Lots of positives for this hotel including cost, location, cleanliness, friendly staff and quiet. We would definitely return.

We had a great experience

Very nice Hotel and staff . Very good breakfast !!

The hotel room (double suite) was clean and spacious, but it is clearly dated. In particular, the air conditioning makes a huge noise, so the only way to sleep is to turn it off at night. Moreover, they charge you for the use of the coffee pods: every hotel I have been in the world has free coffee, so this came as a steal to me. The breakfast is mediocre.

This hotel is in a very safe location. Be very careful when going to the center of town.

Great view from the dining room on level 17. Staff were also very helpful.

I loved the location of this hotel, the breakfast buffet and the room I booked. I totally recommend the King suite. It's big, classy and quiet. Overall, everything is very clean. Omg, the breakfast is wonderful with very nice views of the city. Several relatives came to have dinner or lunch with me during my stay. The restaurant offers a really good menu at reasonable prices. We all had a great time. But no place is perfect. The gym gets too warm. It needs better air circulation. I didn't take a swim in the pool, but looked fantastic with, again, nice views of Las Condes. I will definitely stay at this hotel again!

Lovely hotel with very nice rooms. ! Very safe and modern area of Santiago. Our first room the AC did not work so needed to be moved. A bit of an issue getting questions answered with the language barrier. Though they are very friendly and helpful.

Everything's great! Nice place, super friendly staff at the desk and restaurant. The bedroom spotless, the bed's comfy, and that pool is gorgeous.

The hotel location is excellent. The AC is very loud, making it difficult to sleep. The breakfast buffet is quite limited.

Wonderful location!

The hotel is in an excellent location. Very safe and close to dining and shopping as well as metro stations. The room was spacious and had a mini kitchen which was great for breakfast items. The staff at the front desk, restaurant, breakfast roof top restaurant, cleaners etc were all great. The hotel is clean and comfortable, but a bit run down. The beds and linens were very good and there was always hot water. The breakfast that was included was so practical and had a decent dejection of items. The pool area could a bit of beautifying, but it works.

Friendly staff, accommodating and good food in the restaurant. Room service was prompt and prices very reasonable.

Large, clean, quiet and comfortable rooms. Hotel in a convenient area with easy access to Costanera and metro stations. Friendly staff. Good breakfast buffet with lots of variety on top floor with views.

Very friendly stuff. All you need is there and available. Very nice breakfast with a lot of fruit. Room cleaned every day which is very rare these days