Overall Ratings & Reviews Hotel Villa Caletas

The quality of the service has dramatically decrease. The staff at the receptions are not locals and their knowledge of the hospitality world is null, this was the worst check in and check out process. Not long ago, this was one of the best boutique hotels in Puntarenas. The place is beautiful, the staff seems they don’t care their job. The restaurant is expensive and they are not willing to make small changes in the menu even if the price is 4x what you will pay on average in any other place. Enjoy the view, don’t expect a good treatment from their staff.

property is amazing. Yet staff are arrogant.

The most amazing hotel we’ve stayed at

Beautiful setting and spectacular view from our room. The pool is beautiful! The beach is nice, but access to the water is a bit challenging. The service in the restaurant is a bit slow, but not a huge deal, considering the view. All of the food was excellent, as were the cocktails

Horrible service

Excellent place to stay, will definitely go back. Beautiful property and so many amazing views.

It is one of the most beautiful and romantic spots in Costa Rica. The stunning views are legendary. But there is a lot of stairs and incline, so be prepared. But don’t miss this beautiful place.

I booked this room based on the amazing review but I overall had a mixed experience ! Positive- the good part of this property is the location, it’s very near Jaco beach and around bunch of restaurants . The views from the room and restaurant is amazing and you would really njoy the sunsets . We also loved the architecture it was really nice, the lobby, room decor and the terrace. The room cleaning staff was meticulous and made nice cute design of towels each day for us. Negative- 1. It seems we arrived during a wedding event . I would expect a 4 star hotel to plan accordingly . However we had to park quite far from the reception as the parking was full . Note we were not super late to check in we had arrived, around 4 pm. Secondly we were told they could sit us for dinner only after 8 pm due to the wedding . We had booked months in advance they should have planned better. 2. During dinner we were told that there is nothing vegetarian except 1 salad. In today’s date for a 4 star property not having any vegetarian option was really disappointing. The person who took the order also did not offer anything like a pasta with no meat or something. We are global travelers and in our experience, such restaurants ( where there is nothing vegetarian ) - generally they offer to cook the same dish but without meat, here they did nothing ! Very disappointing ! We ended up getting good food from Jaco which was cheaper :) 3. Maintenance of the property is poor - while the architecture is

A slice of heaven: the beautiful beach, the infinity pool, the fabulous food and cocktails, the spectacular views! I loved it all!

The most beautiful resort i have visited in Costa Rica

Very beautiful property

We had great time

This was a great place to visit and stay. Highly recommend for a vacation

It offers spectacular views, good food, and polite customer service. It also has a good spa offering and an amazing yoga spot. You can see a lot of wild animals. The infinity pool is amazing and it offers an incredible view.

Amazing views of scenery around. Hallways were dark and reptiles @ night

This hotel is a perfect place to get married or impress your significant other with romance. The views are remarkable

This is one of Costa Rica’s original luxury hotels and a member of the Small, Distinctive Hotels family. Like a castle perched high on a mountain top overlooking Herradura and Javi - Sunsets and dining here are some of the best in Costa Rica. Come here for the views and history, and dining!

Just stayed one night. We have been there in the past to enjoy the view and lunch with friends . First time overnight. Room wasn’t comfortable old furnishings and not even close to getting your money’s worth. I guess it is all about the View.

The exterior is charming, but the rest is very average. If you have sophisticated taste and pay attention to details you would be disappointed. Didn’t worth the money.

VERY NICE QUIET. STAFF VERY HELPFULL