Very poor housekeeping and bar only opens after 1800

Clean rooms, wonderful n most helpful staff

Arrived later in the day and staff were accommodating, clean room, nice breakfast and great location

Excellent room and great location, breakfast upgrade is a must!

Fantastic location. Room was spacious and unique. Breakfast was fantastic. Staff helpful. Location very close to train station and mountains. Would stay again

Clean rooms, breakfast and close to everything

We were very pleased with our stay. The hotel is in good condition and the staff was pleasant and helpful. If you are driving to the hotel it is a little difficult to arrive with luggage. There really is no place to stop the car in front of the hotel that isn't on the street and exposed to traffic. And if you park in the garage that's nearby the hotel, it's a little bit of a walk to get from the car to the check-in desk. Innsbruck was lovely.

First rate Tyrolean hospitality. The reception staff were excellent, good advice on local restaurants and sight seeing. Great breakfast. The hotel is located on the edge of the old town. A short walk through the university area brings you out at the Hofburg Palace, and the quaint old town.

The staff were some of the friendly and kindness I have met along my journeys. The hotel was in the great convenient location, walkable to old town and train station. The staff helped accommodate me and answer questions about the town and transportation. They also had laundry facilities and a nice outdoor terrace.

Great location and very welcoming staff. Would highly recommend this hotel for a very convenient location in Innsbruck

Our room was large with great windows. Location was good and quiet. Laundry machines were very helpful but busy. Staff was helpful.

Ai review here

Clean and spacious room. Bath/ shower difficult to use as you had to step up into the bath to have a shower. No non slip mat or useful grab rail. Not good for elderly people. Needed to take great care when using. Breakfast was very good and lots of choice. Staff very friendly and helpful

Property and the location is very nice. Great Bar and the staff was very friendly and helpful.

Everything was good about it

Excellent experience.

Room was clean. Location was good. We booked our room there because of the roof top deck. Unfortunately, when we got there, we were told that the pictures on EXPEDIA of the roof rooftop deck were at another location..

A comfortable, clean and big room with a nice view right off the town square. Staff were incredibly helpful and charming

Great place.

Fabulous hotel, close to town center. Clean and comfortable. Very helpful staff. Wonderful breakfast.