We loved our stay here. Felt safe, comfortable and taken care of. Location was perfect and the staff are very friendly.

Great place to stay. So close to transport links Tube and Bus. Cabs are just out side on street ready to go. Excellent breakfast. Great pub attached. Great base to launch your tourist attacks.

Highly recommend

Good location

I had a double deluxe room. It was perfect size for me and very clean. We stayed for a week. Coffee, tea and water in the room were complimentary. Staff was very helpful. Our breakfast was included and convenient in the Pub downstairs. Great location!

Clean room. Great charm. friendly staff. Great pub.

Loved having the pub below, so convenient for a late night tipple!

Very nice place to stay. Decor in keeping with location, well maintained and quality, lovely’London’ pub on the ground floor. Staff very helpful too!

Great location for a short stay. Pubs and tube very close. Breakfast was great.

I really liked this hotel. The room was very nice and the aesthetic was perfect. The breakfast was actually AMAZING. Very close to the Elizabeth Tower (clock).

Great area for attractions. Staff was excellent.

Clean, quiet room in the midst of Westminster with friendly, helpful staff.

Great location to visit London for the weekend!

Yes to all, particularly the breakfast crew and the male waiter, very polite. My stand out was the power shower, loved it.

Clean room, very pleasant staff and wonderful location

Great location! Clean room with nice additions like hot chocolate and biscuits in room.

The room was clean and the staff were efficient. The hotel was ideally placed for the underground and for my plans in the area.

Room was spotless and extremely comfortable. Staff were helpful and friendly.

This was an overall mediocre experience. This hotel is the sheer opposite of a “sanctuary.” No one is happy to see you upon arrival and no one cares about your stay, if you ask questions, it feels like you are being bothersome. When you book a room with them, you are essentially agreeing to being on your own. The receptionist wouldn’t even provide me with an extra 6 ounce bottle of water. She only provided one keycard. They have signage to not overuse toiletries. The television has a limited number of channels and most channels have programming for senior citizens—an excess of old-time shows from the 1950s and 1960s. The elevator is extremely slow. Basically, the management is really tight with their resources, but charge a lot for the rooms. Also, their connected pub is greatly lacking diversity. The room decor was nice, but wasn’t nice enough to transform this into a good experience. This is really a substandard, soulless place promoting itself as “sanctuary.” This hotel has been neglected for too long and feels like an abandoned property. This experience was so below-average that I feel like it reduced the quality of our stay in the UK for the time we stayed there. Essentially, this hotel is confusing, it wants to be a luxurious “sanctuary” and it feels like maybe it once was when those senior citizens were in their prime, but like the old time shows on tv, it has lost its luster.

A lovely cosy room and a generous breakfast too!