Overall Ratings & Reviews Howard Johnson by Wyndham Helena

The towels were old and stained. The entire floor stunk in the hallways.

The stay was very accommodating, friendly, and happy. The motel was average, but appropriate for the price. It needs a good deep-cleaning, especially where the baseboard joins the floor. The pool was empty, and there was green, thick water in the hot tub.

My room was dirty upon arrival with pet urine and feces stains on the carpet. Everything was broken, from the door lock to the shattered window. Will not return.

Its connected to a little casino. The rooms are not in very good condition, uncomfortable, and dirty. My wife and I walked into our room and before we could set our bags down, walked back out and told the front we arent staying there. Very poor quality and cleanliness. The front desk was not very helpful with anything.

Place should be shut down until remodeling is complete. At least put a up a "pardon our mess" sign, instead of acting like its normal. Upon checking in another guest was complaining about the broken items in his room. Mine included bulb out, toilet no flush, bathroom fan seized, carpet had patches and stains, sink was slow to drain and the handles and spout were loose. Key card stoped working(not kept near cell phone or cc) and i just stopped closing the door all the way. Great for security huh? It was literally like a slum lord just got it barely ready and said "send it". I'm not picky with hotels, and in my lifetime this is the second worst one I've ever stayed in. That low price is their for a reason. Think of this as the Frontier Airlines of the Helena Hotel system. At least the staff was trying to be helpful. The a/c was cold. As for the rest...see title description

Our room was not clean. One of our pillows didn't have a pillow case and there was an apparent blood spot on the pillow. They never brought a new pillow case or new/extra pillow after requested. Room and hallways didn't appear to have seen a vacuum recently. The hallway smelled like urine. When I brought up my concerns to the motel, the front desk person essentially rolled her eyes and showed no indication she even cared. We ended up not even staying our (uncancellable/unrefundable) 2nd night. And cancelled the 3rd night. Not recommended. At all.

The hotel was very dirty. The website said there was breakfast offered but when I asked about it we were told there was none offered. The hotel was very run down and I would have left but it was to late to cancel my reservation.

Dirty. Old. Minus a pillow case.

One of the worst condition, dirty, run down hotel I have stayed at outside of 3rd world countries. 2nd floor reeked of some terrible smell, dirty, and dingy. Room was dirty, dresser had broken drawers hanging in place, curtains were half ripped down. Bed had broken box frame or frame as mattress was significantly bowed to the middle, a lantern was sitting on the floor with no table. Hotels.com should not allow this decrepit of a property to be listed.

Excellent location

Good place

Room was too small and had to much furniture Couldn't maneuver wheelchair other than two feet into the room. Could not get intothe bathroom even with. Walker.hubbby had to take me .

Needs major reno

This is the nastiest hotel I have ever stepped foot in.

No hot water, stains on sheets and towels.

Should have listened to the reviews I read before booking this. EVERYTHING bad that I read applied to our room. The sheets hadn’t been changed and someone with greasy skin had slept in it previously. It was very late when we arrived so we slept on top of the sheets (which was ok because it was so hot in our room and either the compressor was shot on our air conditioner/heater or it didn’t have one). Temperature was close to 80 and the window wasn’t openable

Good value for money. Bathroom was not clean. Room was unbelievably hot, too hot to sleep even with a/c running. Breakfast was pathetic, a breakfast sandwich, yogurt and coffee. Expected more when advertised breakfast included.. lots of dog messes around property.

Disappointing to say the least. Very dirty throughout, including entrance, elevators and rooms. Beds not made well, looks like not made; large stains on bedspread and side of box springs. Barhroom light not working. Bfst included was limited, only 3 items.....yogourt, microwave mcmuffin in packette and weak coffee. Staff not friendly and uncaring. Will not stay here again.

Front staff was amazing. Friendly

Very clean, quiet and affordable for a stay near the airport. Felt safe