Our room was lovely, with two balconies overlooking the pool! Fully kitted out with all amenities you'd expect. Staff were incredibly friendly and helpful, however during checkin the experience faltered a little, with it taking about 30 minutes to tell us our room wasn't ready (no problem with this, but sitting in reception waiting for someone to let us know was much less fun than sitting at the pool would have been!) and then another 30+ mins waiting for our bags to be brought to the room after we were checked in. Minor points overall, and not for a lack of willingness from the staff, but feels like the process could be smoother. Breakfast was sensational, incredible views and wonderful selection. The gym was fantastic and Paolo (? Maybe not the right name, apologies) was brilliant, helped us with our workouts and was incredibly friendly. Would definitely recommend overall!

Great location. Genuine five star resort.

Excellent staff and property still under construction so some amenities not available

Property is brand new - it’s very nice. Staff everywhere go above and beyond - in terms of staff trying to help 100 out of 10 :). What could be better (I am sure will be) - spa not open as hotel new.

Very impressive property in a beautiful location. Highlight of our stay was everyone on the hotel staff who greeted us warmly upon arrival and were very attentive, friendly, and accommodating throughout. They also generously gave us a room upgrade and a complimentary bottle of wine. The pool, fitness center, and breakfast area were amenities we enjoyed. Our room was spacious and clean and comfortable. A big thank you to everyone at the hotel for the memorable stay.

The staff is incredible they made our stay memorable. If we go back it is because of staff, especially Nicola.

A full 5 star review from me. While the hotel itself was new, clean, beautiful and well designed, the staff her make the real difference. Every single member of staff was polite, cheerful, and went over and above to ensure their guests were happy. I’d read some reviews that said otherwise or that the hotel still had teething problems as they’re so new, but I couldn’t disagree more. Congrats on a successful opening first few months!

Beyond perfection The hotel is a perfect 10 staff is incredible The view is outstanding. I can't wait to return

Ambiente muito limpo , cheiroso Equipe muito atenciosa e bem humorada. Ótima localização

INCREDIBLE. I went to a few W before but this one is the best by far!!! From the service to the beauty of the place, everything was beyond perfect and better than my expectations. 100% recommend

Hello I would like some clarification because at check out, two charges were made to my card.in R$ 7.000,03 local EUR 1.000,00 Same day , same hour

Hotel sensacional