It is a very old property like Italy. I enjoyed the breakfast and the staff was friendly. They can do a better job updating their linens. The bedding and pillows were needing replacement. I did not like the immediate neighborhood.

The service was excellent. Very easy to check in and the room and building was clean. The matress could have been softer, but overall met out needs for a 2 night stay.

The lady that work the breakfast area was wonderful. The receptionist was friendly and helpful. Great place. We would definitely recommend it to others. Good locatio

More of 1 star motel

Hotel aceptable , pero no le coresponden objetivamente las cuatro estrellas que se le atribuyen . El barrio en fin de semana es especialmente ruidoso. Tampoco las habitacio nes estan suficientemente insonorizadas

The hotel is near a place where late night outdoor parties are held late in the night. It booming music that is non-stop interspersed with cars with boomboxes trying to compete who is loudest. I sleep thru most noises but this was insane. Windows and shutters shut tight, the complimentary earplugs and the hum of the air conditioner are no use.

Our stay was ok, location was in old area, a bit far from attractions, room was tight, clean, staff was ok.

The hotel is perfectly located next to the historic old town, but misses the cheesy tourist strip. The neighborhood and surrounding streets have a lot of bars and restaurants that serve locals (no english on menus) and is very lively on weekends. The receptionist and staff at hotel are polite and friendly and give good suggestions on places to visit. The wifi was quick and room spacious and clean

Position - convenient Staff - fantastic Room - small but spotless and comfortable. I only stayed one night, which isn’t enough fora full picture but Margaretta on reception was a star.

I loved the location, very convenient and walkable. Close to public transportation. Air conditioner in the room stopped working after 2 days and at night was impossible to sleep, very noisy neighbourhood! Staff were nice.

We strongly believe that Expedia should no longer be listing this hotel. It is located in a very unpleasant and dirty area, is very shabby and poorly cared for. The room we were given was one of the "01" numbered rooms, that are right next to a very noisy old lift. They said they couldn't move us as they were totally full, but later in the evening we started hearing dripping water inside the room from the ceiling (not sure if this was from the air conditioning or from a bathroom on the floor above) and they eventually but reluctantly agreed that the room was unfit and that they would move us to a sister hotel (The Garibaldi) the following morning. The Garibaldi was fine, but the Vecchio Borgo is not of the quality one expects to find listed on Expedia

Beautiful room with lovely balcony and city views. Great location and easy parking on street nearby. Friendly hotel with character. Great value.

Always someone that spoke English. The room was a bit small, but comfortable enough. Ample breakfast!

The breakfast was excellent. One of the best we have had in Europe. I am fairly thin but i could hardly turn around in the shower. There was inadequate places to park.

This is most likely motel not a 4*hotel, do not be foolish. Everything is dirty, rooms are dated, beds are awful and bedding is old and terrible in terms of comfort. Bathroom is old and dirty with 24”x24” (!!!!!!) shower stall. Do not recommend!!!!!!

Front desk staff was very nice and welcoming. Breakfast was included in our room price and a very good continental spread. Coffee was delicious. Room was very disappointing. Double bed was two twins pushed together (very normal for Europe) but one of the twin mattresses was comfortable and the other was like sleeping on a hard board with springs in your back. The room was cold and the heating didn't work well, and there wasn't a lot of bedding. (We did receive extra blankets when requested. Pillows too, because they were all so flat and felt like stone). Room was incredibly small for a triple even by European standards. Bathroom was nice with nice toiletries provided. We travel a lot in Europe as a family and were disappointed by this room. As stated, staff was wonderful, breakfast was good, but the room itself was a big let down.

I had sent an email the previous day explaining a late check in but didnt get a response. When we arrived they said there was no room available due to a hydraulics problem. So they had booked us at ibis. This was fine and they paid the cab but they said they had contacted me and they hadn't

Definitely not a 4 star hotel. Friendly staff. Adequate just

Great staff and location. Rooms were very clean if a bit basic. Street noise was loud at times.

Was close to the center and was worth to stay in this hotel and visit Palermo City I recommend this hotel for all travelers.The price was right and worthy