Hilton Garden Inn Toronto/Burlington

Explore Hilton Garden Inn Toronto/Burlington
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Traveler Reviews Hilton Garden Inn Toronto/Burlington

Number of reviews per page
20
40
Top reviews
Ingrid
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There were kids screaming and playing in the hallway early morning for 1.5 hrs. I called to let someone know and each time they came up they were quiet. I took a video from my bed for how loud it was. Shame on the parents! It’s a hotel and not great wolf lodge.
Jane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff and service were over and above. Will definitely stay again.
Mike
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From the moment you walk in, you feel like your at home, front desk reception always friendly, accommodating and very helpful. The room spotless, exactly what we have wanted. Housekeeping very professional and helpful when.extra amenities are needed a towel here, soap or extra bag for the g.pail Thank you for an.awesome team.
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Terence
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We booked this hotel specifically for the pool & hot tub to enjoy on a cold day celebrating our anniversary. And it was closed. When the pool has to close, guest who have not checked in yet, should be notified before check-in about the pool closure. We would not have stayed here. And will not again. It's very disappointing & annoying. It wasn't even mentioned at the front desk during check-in. We had to walk down to the pool in our bathing suits to find out.They could have at least offered us a room with a hot tub in it. It was a very quiet winter weekday at the hotel; two vehicles in the entire parking lot. I can't imagine there were no hot tub rooms available. Very disappointing stay. Never again!
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Ronald
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very clean room. Spacious.
Steven
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, the staff were great, the amenities for the most part were great, however they had problems with the hot tub heating, only worked the third night we were there, but we still got a chance to use it.
Larry
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes the room was fine
Joyce
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Stood at the front desk to check in, and had to get the staffs attention as they were playing on their cell phone. Long black hairs were on the bathroom floor in room. Sheets weren’t tucked in on the bed. No continental breakfast, and didn’t buy breakfast.
Preyas
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Not Bad
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Fantastic hotel. Very clean. Friendly staff.
susie
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Stains on walls, pull out couch stains on sheets and we specifically booked this hotel cause of the pool and hot tub which were not working , it was suggested to walk to partner hotel to swim then walk back wet in the cold. Just overall not happy
Deb
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were all very pleasant and interested in making certain we had what we needed. The morning breakfast was delicious and the dining staff were lovely!! Worth a visit!
Jordan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Only complaint was the pool was closed. Other than that i’d of given 5 starts.
Brian
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

All was good.
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

All of the above! Great stay
Suzette
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The pool needs some cleaning. The rooms are clean and pretty big
Linda
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was able to give me an early check in which I appreciated. Room was clean but seemed a little shabby. The corner of the ceiling was cracked and wallpaper buckling. The fan was only out ting out cold air even though the wall temp was set at 22.
Sharon
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was ok except for some garbage that was behind the chair in the sitting area? I had to move the chair out to plug something in.
Barbara
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything perfect
Darlene
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Felt very safe in the parking lot,staff were very friendly
Number of reviews per page
20
40